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October 2023 by Dusty Abs
Fantastic service and straight up folks here. Shane took care of my mom‘s transmission without hesitation tell us exactly what the problem was and got the rebuild done within four days. Sad day, I wish we didn’t have to do it but very glad we found the shop.
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September 2023 by Joseph Niederbrach
I took my Toyota Tacoma in because the truck was shuttering when it shifted. They said there were no fault codes. However the transmission needed to be replaced for a cost of $4500. I took it to another mechanic in Dothan Alabama for a second opinion, and all he did was change the fluid and all the issues stopped. Mr Transmission was going to screw me for a new transmission at a cost of $4500! ?
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July 2023 by Sarah Kellogg
Super helpful and kind when we broke down on our way to our vacation.
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June 2023 by Kimberly G.
My sons truck needed a new transmission and I didn't really know where to go. Not only did Mr transmission do a phenomenal job in a timely manner, they also pointed out and helped us correct another issue that two different mechanics could not fix. would highly recommend them!! Very professional and helpful! Truck runs great!!
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May 2023 by Larry Mcalpin
Did a good job, price was as quoted. The warranty could be better.
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February 2023 by Nathanell Killough
DO NOT TAKE YOUR VEHICLE HERE. Let me preface by saying- this is one those places that is unethical in today’s world - trying to feed on people who aren’t educated and who don’t have an understanding of drivetrains. I arrived at Mr. Transmission with my 2000 Jeep Cherokee. Upon arrival, I was met by a store manager and a mechanic. The store manager asked me a couple of general questions while the mechanic plugged into the computer. A few codes popped up on the monitor and the store manager proceeded to tell me that I needed a new transmission and that it would cost $3,800. I asked, how can you be so sure based on the codes that had popped up? To which he replied - “I’ve been in this business a long time”. No one drove my jeep or asked me enough questions for me to feel confident in his response. They turned around and went back in the shop and closed the garage door behind them. I found another place in town called Transmatic Transmissions. I called them up- they said bring it over we will take a look. Upon arrival there, one of the mechanics (Eric) hopped in and we took it around the block. Eric was very honest in saying that he was unsure what was causing it but he would do his due diligence to figure out what was causing the shifting issues. He made no guarantee or promises and he was honest in telling me that he would have to drop the pan and take a look. They discovered that my wiring harness had fused together from time and engine heat causing the transmission shifting issues that I was having. The wiring harness is a sub $100 part. It just goes to show that the guys working at Mr. Transmission have one thing on their minds. Take it to Transmatic, those guys are honest, trustworthy, and dependable.Service: Transmission
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January 2023 by Steen Insurance Adjusting
Scott and his workers really did a great job for us and go out of their way to make sure you are taken care of. We had our transmission rebuilt three years ago and it’s never had any issues and works like new still! During our visit here we received excellent service and quality top of the line transmission work. Thank youService: Transmission
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January 2023 by Josh Fitzgerald
Best service and over the top help to get me on my way. I live in florida but would consider driving up to Alabama to get my next transmission rebuilt!
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September 2022 by greg reynolds
Straight shooters. I had my car towed in for evaluation. They ran a full diagnostics on it, called me back with their assessment and honest opinion on the next steps/options. Here is the kicker- it did not include using their services nor did they charge me for the diagnostics. I appreciate their honesty in their abilities and doing what is right for the customer versus just trying to get money out someone. That is a business practice that is getting rare to find nowadays.Service: Transmission
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August 2022 by K Jack
I love love love them great price and fast work. Very kind and attentive.
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August 2022 by Jean Walburg
Traveling through Dothan on the way to PCB and experienced an issue with our front end and smelled something burning. Mr Scott and his head mechanic (didn’t get his name) drove it and ran the diagnostic check. Couldn’t find any issues (probably driver issue).They were very nice and made us feel better about continuing our trip. Thank you so much!!Service: Auto engine diagnostic
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April 2022 by Mekalah Jackson
I love love love them great price and fast work. Very kind and attentive.Service: Transmission
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November 2021 by Brook Smith
If I could give 10 stars I would! Very professional, and straightforward. Mr. Scott is wonderful. Didn't think I'd be able to find someone that was honest about transmissions. HANDS DOWN BEST TRANSMISSION man around !!!!!!
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July 2021 by Toby Hinson
had a grommet wear out on shift cable of transmission. called Mr. Gary, he was able to take me in as soon as I could get to shop and repaired it right away. I have been using dothan transmission for years, and they always do the best work and always are fair with their price. I can't thank them enough! it's nice to know if your in a pinch, they will do all they can to get you up and running asap. thanks to Gary and Zach for their superior service !
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July 2021 by Linda Rodgers
Mr. Scott was very courteous and patient. He explain in detail concerning my vehicle. Thank you Mr. Scott Hartzell.
