Kohl's is a department store that rewards the everyday, offering sales and Kohl's Cash to help customers save money. It carries favorite brands in fashion and footwear for active and casual lifestyles, beauty products by Sephora, and home decor, all designed to fit various personalities and budgets. The store provides hassle-free returns and free store pickup. Customer reviews highlight generally positive shopping experiences, often noting the friendly, professional, and helpful employees. Specific associates have been praised for providing great customer service, making shoppers feel important, and being knowledgeable about products. The store atmosphere is frequently described as warm, friendly, clean, and well-ventilated, contributing to a great shopping experience. However, some reviews point out organizational issues within the store. These include clothes on shelves not being in order by size, a lack of size variety with only large sizes available at times, and other areas needing to be straightened up. Despite these occasional inconsistencies in merchandise presentation, the consistent theme across feedback is the helpful and courteous staff who enhance the overall visit.
Gloria, my cashier, was patient and friendly! Made sure I got my discounts ! Helped me download the kohls app. She's absolutely the best. If all cashier's were like this -- just wow!
January 2025
Clean and well stocked store with great customer service.
January 2025
I had an amazing experience at Kohls on 01/03/2025. It was not because of the wonderful deals I received, but because of the cashier Veronica. She is a jewel. We need lots more of her. Thanks Veronica💯
