-
March 2024 by Joshua Harrison
Great staff, very helpful and friendly. Michelle at the Wiregrass Commons Mall location is incredible, so helpful and friendly.
-
March 2024 by Carl Whittle
Excellent job.
-
February 2024 by eusebio rodriguez jr
The young lady that assisted me with my purchase was exceptional. She was a true professional.
-
February 2024 by Janice Hudkins
Michelle was so very helpful. I was picking something for my daughter's 40th birthday and had to stay on budget and she helped me pick what I believe to be the perfect gift. Thank you Michelle Hennessy.
-
February 2024 by Bankroll Blockaye
Great place to clean jewelry for free, Michelle is the best ??
-
February 2024 by David Davidson
Lisa went above and beyond to help us find the right ring guard for my wife’s New ring. Great service and attitude!
-
February 2024 by Kenneth Greathouse
I just purchased a Leo Light Diamond ? and a beautiful necklace for my Honey. Thank you so much Haley for your wonderful job taking care of us. You were wonderful. See you soon.
-
January 2024 by family Tatem
Awesome service.
-
January 2024 by Tiana Pettijohn
Haley was so wonderful and helpful while we were trying to find the perfect ring for my fiancé. We were so impressed with the quality of service that we will definitely be back in the future and will recommend Kay’s to our friends.
-
December 2023 by Reagan Howard
Tara was really helpful!
-
December 2023 by Jasmin Darden
Starting out this company was decent but within the past year it has been one issue after another between my husband’s ring and my ring. They never come back on time and if they do the issue is not resolved and it has to be sent out again. The associates seem as if they don’t care nor do they appreciate you as a customer. Been waiting over a month for my husband’s ring to be returned and my own ring they sent it out to replace the missing diamond and did not even replace the missing diamond and they send it out again. Another instance I recently had the rhodium dipped service and my rings’ diamond was missing so they had to send it out again.
-
December 2023 by Earl Bludsworth
All the store personnel I have interacted with are very pleasant and professional. It's very relaxing and no pressure. It is a pleasure to do business. I apologize for not remembering their names, but all of them are very good. Thank you.
-
October 2023 by Amber Esparza
Went into Dothan Kay Jewelers in Wiregrass Commons Mall to get my six month inspections done on my jewelry. There was one employee on the floor and instead of her stopping what she was doing she ignored me and I had to wait for someone to come out of their back room to wait on me. Tara never even informed anyone I was there but when someone else walked in after me she stopped what she was doing left customer repairs on the counter unattended and waited on the other people
-
October 2023 by CXP Customer Experience
On October 22, 2023 we meet Haley (sales representative) states the sales which were 25% off $1499 and 35% off $1599 last day sells event. At the end of the sell Haley stated that all solitaire rings were only 20% off. Kay Jewelers please train your employees to provide better information about your product moving forward LOST A SELL!
-
October 2023 by richard conrady
Michelle is literally the best salesperson I’ve ever met!! She’s patient and takes her time with every need you have!! Love her❤️
