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June 2024 by brad dupree
These are greatest people to deal with and was prompt on doing what they said they was going to do. I suggest if your needing excellent work go deal with these guys. Thank you guys so much for getting my 2017 dodge cummins and transmission back in top working condition.
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April 2024 by Audrey Ganey
My truck has been in the shop for 2 months for a diagnosis. Called and spoke with "Terrell". Stated it was inside now. He stated they were busy and didn't know when he could get to it. I advised I had referred 2 friends after I brought my truck in and they had their vehicles back. He said you fault me for doing a couple of easy jobs first. He then decided to get an attitude and asked if I was expecting an apology from him. I proceed to ask to speak to Travis. He said Travis isn't the boss. Then I asked to speak to Mr. Gibson. I was advised that Mr. Gibson no longer owned the business and that he had bought it from him about a year ago. I asked him what his name was and he said Terrell. I then asked for a last name and he said Crapps. Oh, I see. That's easy to remember. He asked if I would like my vehicle moved outside and I could come get it. Mr. Crapps need to learn people skills if he is going to be in the customer service industry. Otherwise, he will not be in business long.
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April 2024 by J Flinkman
Called for price to repair my truck...owner got on the phone felt like an interrogation instead of a quote.He said "you gotta do better than that and "what do you want me to fix" and said he'd call me back with a price and never did these guys aren't professional take you money somewhere else.
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April 2024 by Katina Mckenzie
They are very nice people and take pride in their work.
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October 2023 by Tony King
I have done business with Gibson for several years. Geoff was always honest and fair and he and his team always did great work. I have dealt with Terrell (new owner) several times now and I believe that nothing has changed. Same great team. Same great work. Same fair prices. I will continue to use them for my automotive service and repair needs.Services: Transmission
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August 2023 by VICKIE
WARNING!!! NEW OWNERS!!! STAY FARRRR AWAY! worst than a shade tree mechanic. I had taken my vehicle to Mr Gibson whom I've dealt with for years. next thing I know he no longer owns it and app new set of people worked on my vehicle and it's worst now than i took. Everything tore up. Owner says no refund and don't wanna fix it. So I had to get an attorney. I'm like who are, I didnt authorize you to fix my car. I don't see them being open long at all...
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August 2023 by Heidi Grohman
Terrell Crapps helped save our vacation! He was able to confirm the diagnosis, get the parts and get us back on the road in a few hours. Honest and accurate cannot ask for more in a mechanic!
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April 2023 by Michael Watts
Ok, I have to say this place is awesome. I was passing through town and had my trucks idler pulley blow apart. Limped my truck here and they were nothing but nice and accommodating. Terrell offered us a ride with him to grab lunch which we did. Everyone here is totally genuine and nice. Pricing was great also, even though I was in a bind they didn't take advantage or gouge me. Totally recommend this establishment.
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January 2023 by Kam Best
Geoff Gibson and his team are top notch, they treat your vehicle as if it were their own.They give you a 1 year warranty on parts and labor. What more could you possibly ask for?I drove 5 hours to have a major job completed by this shop. You won’t regret choosing Gibson Auto.
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January 2023 by Kameron Best
Geoff Gibson and his team are top notch, they treat your vehicle as if it were their own.They give you a 1 year warranty on parts and labor. What more could you possibly ask for?I drove 5 hours to have a major job completed by this shop. You won’t regret choosing Gibson Auto.
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December 2022 by donny mcdonald
Good fast service fair price would repeat customer and would recommend
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August 2022 by Vivian Dantley
Bad very bad
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May 2022 by JACKSON
Very, very very professional. The owner listen to all of you concers and take your concerns to heart. I went to 4 mechanics that couldn't tell me where to even begin with my 07 Chevy Tahoe. Mr Gibson had me up and running in 2 days!! Him and his crew will be my mechanics from here on out.
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March 2022 by 87 Chevy rdyder Chevy rdyer
Over priced he is just too high on labor smdh
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February 2022 by Lynn Miller
Best mechanic in Dothan, AlFair and reasonable!
