Firestone Complete Auto Care in Dothan, AL has been serving the community since 1926, offering a wide range of vehicle services including tire sales, maintenance, and repairs. Customers appreciate the comprehensive care for all makes and models, with services such as oil changes, brake inspections, and engine repairs helping vehicles run smoothly. The staff is known for their excellent customer service, patience, and attention to detail, even in challenging conditions like snow. The waiting area is consistently clean, and the team demonstrates a genuine commitment to customer satisfaction. When issues arise, the management is responsive and willing to make things right, showing a willingness to listen and improve. However, some customers find the automated phone calls impersonal and prefer more direct communication about their vehicle's progress. Overall, Firestone in Dothan is recognized for reliable, affordable auto care and a friendly, dedicated team that strives to meet the needs of every customer.
I have worked with Brandon West 4 times and they did great work
February 2025
Have been doing business with them for over a decade. Work is done correctly and at a fair price. They are honest as well. Brandon is great and always treats me as a valued customer. Couldn't be happier.
February 2025
The only reason I took a star is because they weren’t able to get the part for the repair. Other than that the customer service for what they did was excellent.
