Payless Pharmacy is highly praised for its caring and helpful staff who treat customers like family. Customers appreciate the personal attention and the time staff take to ensure prescriptions are correct and affordable, even when insurance does not cover certain medications. The pharmacy stands out for its friendly service, with employees like Christina showing genuine concern and willingness to answer questions, making it a trusted choice especially for older customers. Many mention the fast service and personal touch that differentiates Payless from larger chain pharmacies. The staff’s knowledge and dedication are frequently highlighted, with some customers recalling long-standing relationships dating back years. The team’s commitment to delivering excellent service includes offering medication delivery and working to get the best prices. Overall, Payless Pharmacy is recognized for its old-time drug store feel, personalized care, and exceptional service, making it a preferred choice for many in the community.