-
March 2024 by Margarett Anselmo
Such nice people
-
March 2024 by gail sharp
Very personable a day helpful.
-
March 2024 by Lauren Bradshaw
They do not make them like this anymore. You can’t ask for a more honest, reliable, and some of the prettiest jewelry in the South. Kelly is the absolute best, hands down.
-
January 2024 by Bill Bowen
I have done business with Kelly`s for several years. If you want it done right this is the place to go. Many stone mounts and countless ring sizings. All perfectly done. I completely trust Kelly`s with my jewelries needs. Fair and honest prices.
-
January 2024 by Stephanie W.
Had a family ring resized and the price was fabulous, service was quick, and the ring is perfect! Cannot recommend highly enough.
-
December 2023 by Stephanie Terry
These guys go above and beyond every single time! We discovered the necklace that my daughter wanted to wear in her wedding was broken and they fixed it perfectly in one day! She was able to wear the necklace she wanted because they cared!
-
December 2023 by Panoramic OG
I hate to give a small business a low review but Kelly earned it outright. I brought in 3 bracelets and 2 chains all 14k 5 weeks ago for repairs. They told me the items would be ready in 7-10 days and on the tenth I returned to the store having not been contacted as promised. They told me all but one bracelet was done, gave me the pieces and said they would call when the last bracelet was finished. One of my necklaces that I took for a clasp repair had its clasp and accompanying hardware exchanged with 10k pieces. I took the chain back and showed that they had replaced 14k pieces with 10k pieces and they attempted to charge me extra to get the comparable equipment even though a repair suggests that the item is returned to it’s original likeness. After some debate they agreed to change it free of charge and it would be done in another 2 days. Upon return to pick up the item I see the clasp has been replaced to 14k but a shade not matching the chain itself and it still has and end bracket reading 10k. Kelly attempted to convince me that I brought in my 14k chain with mix matching components to the extent to which I was ready to take my chain as is to another shop to correct it. Then another employee explained that they had made a mistake at which time he plead that I let him correct the mistake and get the chain to me later that day which I obliged and never happened. I came back in the store after the weekend on Monday to retrieve the necklace and he showed me that he had to order a 14k end bracket because he had none in the store and shook my hand to ensure me he would have it later that day to which he never came through. Keep in mind it is 3 weeks since the initial pickup. Not to mention Kelly compared his business to me being a mechanic which I am not, and a random black woman walked in the store with her kids and he assumed it was my wife and kids. He tells me how busy he is every time I have to come in searching for my items and really makes me feel as if all the other people who walk in after me are more important customers than I am. I will be retrieving my items, cutting my losses and going to another store never to return.
-
December 2023 by Patricia Hill
Took my ring to get fixed and sized was told it would be a week, two days later they called said it was ready. I was so excited to have this ring back because of the sentimental attachment. Thanks y'all are awesome
-
May 2023 by Clay Barton
Best place in Decatur to get jewelry I recommend 10/10 ..
-
April 2023 by Jim & Victoria Read
I don’t know why we have not done a review before now. Kelly’s is the ONLY jewelers that we will do business with. After many years dealing with them, I can honestly say that we’ve never, ever been disappointed.Their knowledge is excellent. They do all their repairs on-site and are also excellent.Caring and friendly staff.
-
April 2023 by Meri Beth Weems
Such an amazing experience, super friendly, great prices, and quality pieces! My first visit was the best experience I’ve ever had buying any type of jewelry and I'm definitely returning for more items in the future! I spend most of my day now staring at my beautiful ring.
-
February 2023 by Donna Elia
Amazing place!! Kelly and his wife know fine jewelry and they make it a true pleasure to do business with!!! The only place to go!!
-
December 2022 by Michelle Lolley McElwain
Great people they'll treat you like family
-
October 2022 by Mindi Colwell Hitt
I love shopping at Kelly's jewelry. Kelly is always so nice and pleasant. I would recommend anyone to do their jewelry shopping at Kelly's Jewelry
-
September 2022 by Tyaan McGowen
Go here for all your jewelry needs. The staff are so knowledgeable and friendly. Kelly has such a talent! He works with customers and is very kind. He has rebuilt my ring, and created other concepts for us. I've never been swindled or felt second rate here. If you're looking for honest, dependable, and trustworthy people. This is your place.