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May 2023 by marty higginbotham
Got a delivery from Walmart, they shipped with estes,Came in three big boxes, we asked the driver to call...I live at the end of a lane YOU CAN NOT TURN AROUND BACK THERE WITH A SEMI TRUCK...THey delivered two boxes they farmed the third one out, come two days later, the driver came up on the front porch acted like he was lost...DIDN'T EVEN KNOCK ON THE FRONT DOOR, to see if he was at the right place...and I got video from my security cams to prove it...To be one of the largest private family owned trucking companies, I would just as soon shipped R&L TRANSFER
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May 2022 by Michelle Gilmore
Tyler and Mason delivered a Home Depot order. Let me tell you, these 2 gentlemen were AMAZING!!! Gave me a call to let me know they were outside my home and wanted to know if I was home and where I wanted my order. I told them I'd be right out. They accessed the area I mentioned. Then unloaded and placed everything in about 5 minutes. This included 212 feet of 16 ft baseboard and about 20 pieces of lumber that was located in the truck parked on the street. They were not only prompt. They were extremely kind, courteous, and compassionate. These guys not only seem to like what they do, they did it with a smile and they were so mannerable. This is the kind of customer service that's so rare these days. I asked their names, so I could give them a good rating. I didn't know I couldn't leave it on the Home Depot site. I looked and couldn't find a place. I called HD to try to get assistance. Since it was 3rd party, they didn't know. I asked for the company they worked for. She told me Estes, so I Google searched the nearest and called. The lady was super nice, but couldn't assist me with , so I told her how amazing they were and left a verbal review. I said I wanted to ensure whomever they worked for, knew how amazing these 2 guys are! She said she'd let the 3rd party co know. As soon as I hung up, I saw a redrawing system on their site. And had to leave this review. Folks working this hard, needs to be recognized! Thanks again Tyler and Mason. Keep up the great work!
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May 2022 by tommy blankenship
I work here I been working here about 10years
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December 2021 by Tara Bustos
We ordered a patio furniture set from Home Depot. Estes have called twice to set up delivery and we have been home every time and they never show!! We ordered this furniture and plenty of time to get it before Thanksgiving and this company it's such a disappointment.
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December 2021 by Scott A
Great place and great people
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September 2021 by Jake The snake
Great people to deliver your stuff I called about a delivery and they jumped right on it and helped me with whatever I needed.
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September 2021 by Michael Kemp
This is quite possibly the best freight carrier I have ever used.
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August 2021 by DeWayne Crumley
STEVE, the so called manager is very unprofessional and does not care about the client.
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May 2021 by Semper Paratus
Truck 271123 flying over Decatur bridges at a high rate of speed, ridiculously dangerous, wrecks happen here ALL THE TIME because of speeding.
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May 2021 by Wayne Thompson
Polite driver
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April 2021 by jacob mccoy
Great people to deliver your stuff I called about a delivery and they jumped right on it and helped me with whatever I needed.
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March 2021 by Christy Vaughn
Best freight company to EVER work for, they care about their employees and Customer satisfaction equally.
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October 2020 by Nate D
Very good customer service, constant tracking updates. Everyone I spoke to was very patient and courteous. Delivered product to my home and was pleased.
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June 2020 by micheal neece
Very friendly people in and out pretty fast
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February 2020 by Steven Berthiaume
Great service and friendly drivers.
