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January 2024 by Jesse Campos
I can’t thank Adrain enough , not only did she insure my wife’s and my vehicle but she also gave us a great rate compared to GEICO, she was also very helpful and caring and answered every question we had. So if you looking for any insurance an auto insurance policy she is the one for you 5 star service !!!
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January 2024 by Bonney R.
I bought an auto insurance policy from an agent in Decatur. Because of health issues, I'm no longer able to drive. I called in late November to cancel my policy. They didn't and continued to hit my checking account. When I figured this out, I called to ask for a refund. Apparently they don't give refunds and
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January 2024 by Angelina Jose Juan
Silvia Loranca Helped me set up my Auto Insurance with Direct she is the best! She is friendly and lovingShe is a great Agent I definitely will come back every month to see her!
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January 2024 by Tiffany sumpter
12/30/2023 Adrian was very patient. She stayed on the phone with me and the back office for two hours . Adrian didn't hang up she took care of all my needs, fix the problem. Great customer service skills and very professional
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December 2023 by Marcus Troupe
Sylvia has excellent customer service skills and is very knowledgeable and most of all, patient. I wish I could give her 6 stars. I recommend calling her first if at all possible for your insurance coverage questions or concerns.
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December 2023 by Hakeem Anjelo
Adrian stone made getting insurance a breeze she was very welcoming. She didn’t mind explaining anything I asked about very nice people best insurance places in Decature for sure
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November 2023 by Jalissa Hodo
My rep was Adrian Stone and she was very informative, understanding, and helpful. If you need some insurance she will help u get the best rate and discounts.
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November 2023 by Justin Bradley
I called and spoke with Adrian Stone and she got me the best rate in town and was also the friendliest agent! If you're in need of insurance I highly recommend her!
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November 2023 by Kelsie Sellers
I needed coverage asap. Hollis was great and helped me get insurance in less than 20 minutes. Very informative and knowledgeable. Thank you Hollis.
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November 2023 by Loretta Mullens
Silvia helped me so much today.. I was so frustrated with the online forms so I called and reached her .. She helped me so very much... And really I highly recommend her if you happen to call them in Alabama... Getting old sucks so it helped she went over earthing slowly so I understood ... Again Thank You Silvia!!!!
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October 2023 by Calinda Buford
Adrian is the best. She found a policy that works for me and she wasn't rushing me to pick just any policy.
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October 2023 by Brianna Simmons
I am very pleased with the customer service I received. I spoke with Sylvia she helped me get a rate I could afford! She was amazing! Highly recommend!!
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October 2023 by Edward Jones
Adrian is a very awesome agent!! I will always recommend Direct Auto to everyone!! I'd give her 20 stars if I could!! Thanks!!!!
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October 2023 by shiona fikes
Adrian Stone took great office time helping me get the coverage i needed. Never have i had any agent be as patient and professional as she was today thank you so much.
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October 2023 by Shatara Phillips
Silvia was very wonderful! Very helpful and so loving! Felt like her presence was near me instead of over the phone <3
