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March 2024 by Kim Burdette
I used the salon at this Ulta for a haircut and color recently and will never go back. I’ve used other salons with Ulta in other cities and always had a great experience. This time when the stylist rinsed the color from my hair she soaked my sweater. She was kind enough to use her blow dryer to try and dry it after my cut, but never mentioned that my sweater was ruined with hair dye. I found it when I got home and called back immediately to let them know what happened. The manager was out and I was told I had to call back when she was in. They didn’t take my number or try and make it right. It’s like they just didn’t care.
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February 2024 by Hey you
Ulta is not what it used to be. Today, I went into Ulta. While looking at a product, a young lady working there asked if I needed help. I kindly said no, but she insisted on getting in my personal space and telling me what shade I needed to buy. I wanted to buy more at the store, but she just wouldn't let up. While in line, I noticed she was using a small scissor on the floor to cut what looked like her nails. Very unprofessional and gross.
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February 2024 by Emilee Franklin
Old short white lady come up to me and said if I wanted to steal I could stick it in my shoes remind you I’m black so if you wanna go to ulta and smell smells and your black please don’t go because she will accuse you of stealing just a fyi don’t be black and go into stores it’s now illegal and her name was Ricky very rude
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February 2024 by melissagodwinmath
Amber squeezed me in for an appointment, listened and delivered above and beyond what I expected. I'm blown away. Will ABSOLUTELY return.
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January 2024 by Stacy Morgan
Rikki at the Ulta Salon did a beautiful job on my hair and color. It is evident that she is extremely knowledgeable and experienced as a stylist. Throughout the process, she made sure I was comfortable & that we were both on the same page with what she was doing to my hair. Highly recommend Rikki!
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January 2024 by Kelly Samek
I had a great experience in the salon getting an updo, lashes, and makeup for an event. Bryanna and Katie put thought and planning into my services, provided what I requested, and their work stayed in place for 12+ hours.
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December 2023 by Jennifer Forsman
Rikki M did a great job on my daughter's highlights!
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December 2023 by Terrie W.
My go to for good shampoos and conditioners! Christmas time is best for stocking stuffer deals!
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December 2023 by Arlene Ballow
Always so much to see. And buy.
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December 2023 by Erin Minton
Go see Amber if you need your hair done. She is a lifesaver. I had a moment last week & at 40 thought it would be good to dye the front if my hair pink. By myself. Home. Alone.So this is how she fixed it. She also chopped a ton off & left my hair feeling sleek & healthy!
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September 2023 by Angie Yankle
I love Ulta but just moved to the area and this store needs some help. Tried many times shopping here and nothing is every in stock and forget about getting any of your rewards always out and they do not substitute. I am pretty much going to use it as testing items and buy online from now on or start shopping at Sephora in Pensacola. Very disappointed!
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August 2023 by Shana T
Service wasn’t the best. Didn’t have want I wanted and weren’t helpful. Didn’t honor my coupon and didn’t have the free gift even though they advertised it.
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August 2023 by Andrea
Pretty good store, well stocked except for the nail polish. Only gave 4 stars because I usually shop for clean beauty products, this store could use a lot more. I came looking for moisturizer from Mad Hippie, there was none, also looking for cosmetics from Pacifica Beauty, all this store had was Pacifica skin care products. Unlike the Ulta in Mobile in the Springdale shopping center, this Ulta in Daphne has Covergirl products, plus Maybelline, Revlon, L’Oréal, Sally Hansen. No shortage of Tarte Shape Tape in all shades, so I was happy. Lots of Nars & IT Cosmetics. A little short on certain beauty tools such as eyeshadow applicators, compact puff replacements, & nail files.
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August 2023 by Andrea Stone
Ulta is now open for in store shopping. Very well stocked.
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July 2023 by Genny Valdez
I wanted to rate no stars, but that was not an option. I booked my initial appointment for a Saturday1 mth ago and they confirmed the day before my appointment. The called me 3 hours before my appointment and ask to reschedule for the next day. I was upset, but agreed because I was only able to come in during the weekends because that’s the only time I could get a sitter for my kids. So they confirmed with me the next day’s appointment. AGAIN, they called me 3 hours before my rescheduled appointment to reschedule again .This is very unprofessional and will never again make an appointment with Ultra beauty again.
