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December 2023 by Melissa Pancner
I see someone ordered and received a speed queen on 11/28 and it was delivered 2 days later. We ordered ours from them the 1st week of November and then added pedestals. We still HAVE NOT received and they say they have no idea when it is supposed to arrive, though it was promised November 27th and then December 5th. They wanted us to pay with a check or cash. I used a credit card and was charged an extra fee. Now I wonder if I need to ask for a refund or just dispute the charges. I have called several times and they don't answer or return calls. They did call back today and spoke with my husband only to say they have escalated inquiry, but don't have our machines or know when they will arrive. Very disappointing.
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December 2023 by Nina McBride
We’ve purchased a number of appliances from Mobile Appliance in the last 3-4 years. Not only are their prices better than Lowe’s, Home Depot and big box stores but they are friendly, helpful and all about customer service. They recently resolved an issue we had due to a mistake we made measuring for our new dishwasher. They exchanged the appliance and made sure we were satisfied. We highly recommend them!!
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August 2023 by Stan Hefley
I purchased a refrigerator and gas range from Mobile Appliance4. The refrigerator did not cool right out if the box and after 2 days I finally received a text that someone out of Bessemer might be available almost a week from now to tell me that the refrigerator is defective. Do not buy anything from this business.
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July 2023 by Tom Alie
Walked in and saw three employees behind computer screens.One of which said they'd be right with us.However five minutes later neither of the others even acknowledged our presence so we left.That's ok, we just bought elsewhere.
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July 2023 by Aaron G
I bought a washer from them. Michael went above and beyond to help me out. I’ll definitely be back for my next appliance purchase.
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June 2023 by Nancy Robertson
I was needing to replace a built in microwave. After an in person visit and a separate phone call to Mobile Appliance's Daphne location, I can't get the salesman to call me back. Their service has definitely gone down hill since we originally purchased all of our appliances from them. Benson Appliance was glad to get my business!
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November 2022 by Amanda Beach
Our microwave recently died. A friend told me about Mobile Appliance, so I gave them a call. They had a comparable microwave in stock for less than the price of the big box stores. The purchase was fast and friendly, they loaded it up for me, and I was on my way without any hassle. I definitely recommend checking them out if you need an appliance.
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June 2022 by Karyn L.
Bought a brand new home in December- dishwasher (installed by Mobile Appliances) was leaking- they came out 3 times to fix- FINALLY agreed to replace, brought new one out and rack was broken, finally brought another out today and it's dented in back and drawer won't close!!RIDICULOUS!!!
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October 2021 by Jonathan Large
Great shopping and buying experience!
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October 2021 by The MAN
Great customer service. Bought a washer and it has given no problems. Going back for other appliance needs.
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October 2020 by Mark Buffler
Just bought a washer and dryer from these folks. Gave them the model number, a credit card number and the deal was done in less than 5 minutes.Their prices are as good as or better than other appliance stores. Highly recommended.
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October 2019 by Robert Dillon
you might think that you'll save money by going to Lowe's or home Depot or Best buy. You're very very wrong. You're going to end up saving money if you go to Mobile appliance. So far they have saved me hundreds of dollars on just a few appliances. Add to that, this is a locally owned company, a mom and pop. This means that when they make a profit that profit stays here in town. It doesn't go to North Carolina or somewhere else. Not to say that we are better or they are worse or anything like that, but when you spend a dollar do you want to pave the streets in North Carolina or here where you live? the answer of course is yes North Carolina is better but we're stuck here aren't we?
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October 2019 by Gary Fondren
If you’ve every needed a minor or major part to dyi your appliances, this is your answer. Instead of ordering off the internet, GO here. The technical questions can be answered by a real person and you don’t have to wait.These type of places won’t be around unless we go there.Go here.
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October 2017 by Hannah Conner
Very helpful with our new stove.
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October 2016 by trudysue
Very helpful.
