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“This place has awful customer service. I made an appointment as a new patient 1 month in advance and they had no recollection of the appointment whatsoever. The receptionist took no responsibility for the clinic’s mistake and kept eluding that I was making everything up. She then told me I would have to start the process all over again, having to submit a new patient approval request. Ridiculous.I’ll update on my experience with the doctor assuming I ever get an appointment. Cool, cool.**update** I had an appointment with Dr. Kayle, who was very professional and knowledgeable. Will be going back to see her. Changed my rating from 1 to 4 stars”
“This was my first visit…and what a positive experience.Dr. Erica Bortmas-Shammaa was caring and efficient. It truly was a collaboration about my health care.I would highly recommend her to anyoneseeking good supportive medical care.”
“It has been a long time since I’ve had a doctor that showed this much interest in me as a patient. I am very low maintenance and pretty healthy with a few things to address and he went through my entire history in detail and showed genuine interest in making sure I had the best treatment possible. It was just a general physical and my first visit with him and I was very pleased with his professionalism.”
“This place is always professional, fast, and kind. Every single person there makes you feel welcome. Definitely use this one. They don't need a referral from your doctor either.”
“Tiffany is the best! She makes you feel comfortable, she takes time to listen to you and explain things, and will have you laughing by the time you leave. Even my teenagers enjoy going to appointments with her
Some of the office policies are a bit strict/annoying, that is the only reason it's not a 5-star.”
Family Practice
Family Practice
Family Practice
Family Practice
Family Practice
Family Practice
“I've have been coming to this practice for over 15 years to see. Doctor Charles Kirkland, if it was not for Doctor Charles Kirkland. I probably would not of graduated high school. He is one of the best Doctors at this practice. I've never had a problem, with the staff. Like ever. Everyone always look like they are. Enjoying the work they are doing. When I left my appointment, last time with Doctor Charles Kirkland. This is what I saw. Every single phone was pressed to nurses ears, receptionist ear. Scheduling appointments, calling in prescriptions to pharmacist. A very well oiled machine, giving 110% to provide care to all surrounding areas. This is a real review, from someone. Who really has been visiting this practice for over 15 years! Stop the hate and just get your meds and leave. Have a nice day.”