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“Family Security Credit Union is a very nice hometown credit union that is based in Decatur, Alabama. There only location in a big city is in Mobile. All of their other branches are in smaller, more rural areas. The staff at this branch is very nice, friendly, and knowledgeable. Our hunting club has an account here and they make it very easy for people to pay their dues every year. I am a member of three different credit unions and I highly recommend this one. They have some of the best rates for loans.”
“Absolutely lovely customer service from Francesca! Had several issues and questions and she solved everything and quickly sent me on my way! Lovely to speak with! Thanks guys!”
Credit Unions
Credit Unions
Credit Unions
“Last week, I discovered an issue with a checking account here at New Horizons. I called and spoke with their "call center" and got very poor resolution. This morning, I went to the Daphne location and was lucky enough to meet Heidi. She was a doll! She was so helpful, very polite and just a great person to represent their business. I told her the problem and she knew exactly what to do to correct the issue. After she had taken care of the problem and I left, she went above and beyond and called me to let me know that everything was complete and resolved. I'm going to just go to the branch if I need any more help. And I'm going to find Heidi!”