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August 2024 by Larry Birdwell
McKelvey Chevrolet was closed when we arrived to look at a Trailblazer. We pretty much decided that was the car we wanted and resigned to the fact we would have to wait the whole weekend before we could purchase the car. Cole happened to drive by and wanted to know if he could help . Long story short: He let us test drive, push all the buttons and kick the tires. We told him we made up our mind and wanted the car. He opened the office, got the computers online then test drove our trade-in. He gave us a fair price, and before we knew it, we had a new car. He said it was the 1st time he ever sold a new car wearing flip flops. We told him it was the 1st car we ever bought when the dealer was closed. You could not ask for better service. I seriously doubt any other automobie franchise would open the door. They would simply tell you to come back when dealership was open for business. It was, without any doubt, the best experience I ever had purchasing a vehicle. No pressure, no pressure, no pressure.
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August 2024 by Donna Birdwell
They are so friendly and professional here. No pressure to buy if you are not ready. Great people and great service. We have used McKelvey's for many years and never had a problem .
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May 2024 by Dan Sweeny
We were visiting the Alexander City, AL area when our 2020 Buick would not shift out of park. We tow the car behind our motorhome. One of the owners, Reid McKelvey arrived in the company’s wrecker and took my car to their dealership. Reid personally worked on my car and found a bad body control module. He called me 3xday to keep me updated. He literally had to dismantle the entire center console to replace the module. Unfortunately, the new module was faulty and would not download the software from the car. We could not wait for a new module so Reid configured the car to allow us to tow it home to Florida. He refused to charge me anything for all his labor which had to be 10 hours or more and would not charge me for their rental car. He said if he couldn’t fix it, he couldn’t charge me anything. These are honest, down to earth people. I’ll drive 500 miles to buy my next car from them.
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April 2024 by Charley Weaver
THANK YOU SO MUCH
for helping out my fellow RV friend when he experienced problems with the shifter mechanism on his Enclave towed car.
I have entered your contact information into my phone so I can recommend you to family and friends in the future.
Sincere thanks from
Charley Weaver
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April 2024 by Geo V
I have never and most likely will ever visit this dealership (only because of the distance from Chicago) but, I felt compelled to leave a review based on the service a fellow RVer received and posted on a site. Keep up the good work and goodness will follow you!
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April 2024 by Crystal Markrush
Thank you for helping Dan Sweeny and his family. EXCELLENT CUSTOMER SERVICE.
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April 2024 by Brennen Cooke
Had my jeep serviced here a few times. New tires, breaks, oil changes, and AC too. Quick and friendly service every time once the parts came in.
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December 2023 by Beverly McDaniel
Had to get oil changed in car nice friendly staff
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August 2023 by brian bozeman
My personal experience at this location was beyond great,Thank you to Rush,Justin and the entire crew that took care of me you will always have me as a customer
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July 2023 by Sonya Stone
THE WORST EXPERIENCE EVER. MY HUSBAND TOOK MY CAR TO THEM THE SERVICE GUY SAID I NEEDED A VACUUM HOSE THAT WAS CAUSING MY EMISSION LIGHT TO COME ON HE CHARGED MY HUSBAND 70$ AND TOLD HIM WHEN I BROUGHT IT BACK WHEN I WENT ON VACATION NEXT MONTH THAT I WOULD ONLY HAD TO PAY 140$ WELL WHEN THE TIME CAME TO TAKE IT BACK I HAD A FLAT AND A DEAD BATTERY SO I HAD MY ONSTAR TOW IT. I CALLED AND TOLD THE SERVICE GUY THAT THE REASON THE WRECKER SERVICE WAS BRINGING IT AND I WOULD JUST BRING THE NEW BATTERY WHEN MY HUSBAND WAS OFF THE FOLLOWING DAY, HE SAID OK. HE CALLED ME A COUPLE DAYS LATER AND TOLD ME THERE WAS NOTHING WRONG WITH MY VEHICLE ?. I TOLD HIM THATS NOT WHAT YOU TOLD ME. HE SAID WELL YOUR LIGHT IS COMING ON BECAUSE YOU HAVE MISMATCHED TIRES. I TOLD HIM THAT WOULDN’T MATTER. I HAD ALL THE SAME SIZE TIRES JUST ONE DIFFERENT NAME BRAND BECAUSE THE TIRE PLACE DIDNT HAVE THE SAME TIRE AND HE SAID AND A DEAD BATTERY AND CHARGED ME 140$ TO GET MY CAR AND MY EMISSION LIGHT WAS STILL ON . I HAD TO TAKE MY CAR TO EDWARD CHEVROLET TO GET MY CAR FIXED AND PAY THEM 240$. I HAVE BEEN DEALING WITH THEM SINCE I PURCHASED MY CAR IN 2015 BRAND NEW. I WILL NEVER STEP FOOT THERE EVER AGAIN.
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June 2023 by Samantha ringo-ferdin
Worst experience Ever!!!!!! We were experiencing transmission problems with our truck that only has 120,000 miles on it. Took it to this place, they said it needed a new transmission. Ok no problem do the work! We were waaaaayyy over charged and had to get our truck jumped off when we picked it up!! No problem with the battery before it was left at their shop!!!! Ridiculous!
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April 2023 by Debbie Dunaway
Very nice and helpful. Got the job done in a timely manner.
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December 2022 by Wendi Little
STEER CLEAR!! A friend of mine took her Cadillac there to have a new transmission put in and had the WORST experience. When she FINALLY got it back after a month there were more problems than when she dropped it off and her son's necklace was also "missing" from the vehicle as well. Just wanting to give others the warning that she wishes she would have gotten.
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January 2022 by Jason Wilson
Not very organized. Every time I called I got a different answer about when my vehicle would be ready. I understand that parts are hard to get but no repair should take over two weeks. Once the car was ready, I received no call to let me know it was ready. You would think that after 8 calls wanting to know when my vehicle would be ready, they would have called to let me know it was ready. Very disappointed in the service.
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December 2021 by David McGirt
Brought in my Chevy 2500HD , they quickly worked me into the schedule and diagnosed this issue. Ordered the parts and had it fixed in no time. Great staff and facility. Thank you for the great service!
