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May 2024 by Bob Schlink
Service has improved greatly over the last several years.
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March 2024 by Marta Penningtn
Why is it so hard to speak to a live person?? I need speak to a human that is white
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February 2024 by Terry Willcutt
Great Place
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September 2023 by Ken Marsh
Always friendly and helpful.
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March 2023 by Pawnee Watson
Thorough, will try to save you as much as possible, easy to reach, ask for Abel.
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February 2022 by Whitney H.
We had a lot of problems switching from AT&T to Verizon. Both companies said it wasn't a problem they could fix. Verizon finally came through for us and got things working again after a week of not being able to call or text anyone.
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February 2015 by Rick B.
I am being charged for the Total Mobile Plan but when my daughter had a problem with her phone they failed to tell her she had coverage. She therefore reverted back to a phone borrowed from a friend. I feel they purposely didn't tell her. Actually I didn't realize we had the coverage until I reviewed the bill which I have been getting electronically....shame on me for not being more diligent regarding this. This isn't the first time that I feel I've been duped by the personnel at this store, I've gotten better service from the store in Decatur. Be sure that they don't add features without you knowing it...these features add up and can be quite costly. I'll be more careful in checking what features per line in the future. Hope this is useful.
