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September 2023 by Zachery Young
Very friendly service. Staff was great and helpful. Quick service, I was in and out in no time
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September 2023 by Jonathan Hare
We had a flat on interstate. Called and showed up at shop. They helped us out quick and on our way. They were very friendly and had us up and running fast. Thank you for the greatest experience during a crisis.
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September 2023 by Christophe Fatone
Every time my sister, momma and I came for tire repair or just air, McGriff employees are always so kind. Even after our mom passed away, they showed compassion to us.God bless y'all.
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September 2023 by Ronald Stevens
They did a great job for me fixing my flat on my lawn mower I was able to mow my yard thanks McGriff
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August 2023 by Charlotte James
Great work and friendly people everytime I go to get tires or work done on my vehicle.
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July 2023 by Luke Douglas
I couldn't be more pleased with the assistance that J.T. and the staff at McGriff Tire Pros provided to a wayward traveler with a blown tire from debris on the interstate. The matched up the correct tire, installed and got me out in less than 40 minutes.
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July 2023 by Jeff Smith
Little pricey, but quality local work! Always courteous, and always helpful. We try to shop local, and McGriff has been around for decades! They are a staple in Cullman County, and are known for quality work. Would 100% recommend.
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July 2023 by Forrest Bryant
You pay a premium for the mcgriff name and they still aren’t upfront and honest. Don’t let them change oil in a Toyota. They’ll break the oil filter cap and charge you for it. They won’t say a word about it and try to slip it in on the bill. I just happened to see them break mine and asked about it when I was charged for it. They reluctantly took it off the bill while giving me a line of… excuses. I’ve changed the oil myself on my other vehicle (with the same plastic filter cap) 25+ times with no problems. It still has the factory filter cap. McGriff broke this one the second time they touched it because they overtightened it the first time.
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June 2023 by Thomas Waller
I had front end work on my truck done at McGriff. I picked my truck up after they finished and as soon as I pulled out of the parking lot the airbag light came on. I called the next day and they said the mechanic would call me back. The mechanic never called back...was pretty upset that I spent $6000 dollars on tires, a new rack and pinion and struts. Not very customer service oriented. I went by there this year to get a price on tires...which was outrageous, for my jeep. I told the manager the deal with my tundra and he said "oh you should have brought it back." No, I called and you guys blew me off, so I didn't feel like that you care. Now I have a repair that shouldn't have happened. I guess they were looking to make another $400 or $500 dollars off a clock spring that they damaged. So I'm pretty sure that I won't be doing business there again.
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May 2023 by Keith Jensen
Great friendly workers fast unloaded will come and deliver again
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February 2023 by Joe Causey
I went with a friend who had ruined a tire. My friend has cancer and is having a tough time financially. McGriff gave him a nice used tire and installed it for FREE.
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January 2023 by Pam Vaughn
Went in for an estimate on tires. They were busy but efficient. I was able to get multiple estimates quickly. They even offered to let me drip my vehicle off and drive me to work. Will definitely be calling them to order my new tires very soon.
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November 2022 by meghan oesch
Jim was amazing to me and explained everything thoroughly and was super polite and helpful! Great experienceService: Tires
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August 2022 by H M.
Driving home from dropping our kid off at college and had a tire issue. Arriving at closing they had to order our tire. Dale drove us to a hotel and picked us up in the morning when the car was finished!! Except customer service.
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July 2022 by Chelsea S
Today I was traveling from Huntsville to Birmingham for a funeral when my tire light came on. I searched in Huntsville for a tire but no one had it so I decided to take back roads to see if I passed a tire place on the way. I stopped at 4 tire shops and no one had the size I needed. I came across McGriff’s, I had never heard of it but decided to give them a try seeing that I had no other choice being away from home and having my infants in the car. I pulled in and was greeted by Ashton. I pulled in kind of quick because at that point I was in tears and needed to stop. Ashton made a joke about my driving and made me laugh. He checked for my tire and said they didn’t have it but started to call around and see what else he could do. I was shocked because I’ve never been to a car shop & had anyone go above & beyond. He then went back to check for himself to see if the tire I needed was in back and IT WAS!! I was so happy and instantly felt relief when he was helping me. His personality and customer service is awesome! I’m thankful that he went above and beyond & got us on the road safely! I’m truly thankful and wish I could have given him a hug lol. But I do highly recommend working with him and I hope he gets to see this review. Wishing you many blessings Ashton and happy my daughter shares a great name with an awesome person like you!Service: Tires
