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December 2023 by Keith Duncan
I had my vehicle towed there on Saturday afternoon and they rebuilt the transmission in 9 days. The office communicated throughout and the repair cost was exactly as quoted. Upon pick up, they explained what happened to it, why and what they changed to prevent this again. Warranty is documented on the invoice, 1 year and 12000 miles. Best in town as far as I'm concerned.
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November 2023 by Justin Hill
Great service and great work
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September 2023 by Bryan Hahn
Very nice and knowledgeable.
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March 2023 by Robert Bowers
Brian and all of his staff are very great people. He is very knowledgeable with the work he does and stands behind it as well. The ladies in the office are very nice and respectful. We will definitely use h again if the need be. I highly recommend Brian for any transmission work.
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January 2023 by Bubba Curry
Brian Prince Transmission are amazing great customer service Tney got my truck ready several days before they said the would I highly recommend !!!!!Services: Auto engine diagnostic
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December 2022 by Charlie Callari
Thea people are the best. Took my wife’s car here and they got it done 3 days ahead of time. They are the transmission experts in western Alabama!
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July 2022 by Gene Dockery
Knowledge ability honest I can keep going Brian Prince transmission is a absolute wonderful place you have transmission trouble go see Brian
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July 2022 by Samuel Barger
They fixed my transmission in a timely matter.
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April 2022 by Jeffrey Lee
I have a 50th anniversary C-5 Corvette six speed. It took six months in several mechanics and transmission shops to find someone willing and able to work on it. I received an honest assessment of the situation and estimate of the cost. I am satisfied with the job that was done and would highly recommend.Service: Transmission
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October 2021 by Jason Hatter
Good guy that does great work at reasonable prices.
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September 2021 by Floyd twyman
Got my truck done fast I'm happy with there work will recommend them to everyone
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August 2021 by Alabama Performance Tint
Impressive!! I took my Hummer to a place twelve months ago to have the transmission rebuilt. The job was done and I paid 2,300.00 for it.Just after two weeks out of my twelve month warranty I began to have problems. Brian was recommended to me by a friend. I didn’t want to use the shop that I did last time. Keep in mind this vehicle had only been used for nine out of the twelve months.I took it to Brian and in a pinch he still check it out while I was there and gave me some idea as to the problem. The vehicle had a broken filler tube ( dip stick tube) but I never mentioned it to Brian. The shop before didn’t replace it or mention to me it was broken but I knew about it.I really like Brian’s Customer Service, his personality and will to help as well as understanding the hardship that was on me. Anyway, when I got home today I checked the fluid to make sure it had been filled with fluid because there was a note that said they had also found lines leaking going to transmission cooler. Could they have not been placed on correct before? Very likely. So, I go to check the fluid level and Brian had also paid enough attention to detail that he had ordered and replaced the filler tube!No big deal right ? WRONG! If it were you then you would understand that this company’s attention to detail and service was priority. Absolutely Outstanding!! I recommend Brian and his family. These jobs are expensive to say the least so go only to the best!
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March 2021 by Christina Bigler
I’ve been waiting for my truck to get fix for a month I’ve called them everyday since and they keep saying “your next your next “ for 1 month ... would not recommend I’m still currently waiting and me and my boyfriend been waiting , I’m also pregnant
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February 2021 by Friday Gustav
Absolutely wonderful place. The employees there are very very friendly, professional and THEY REALLY REALLY KNOW THEIR CRAFT! They have taken the time and effort it takes to be masters at what they do. One of the employees there blew me away with an encyclopedic knowledge of the rare transmission and clutch I needed work on. Not only was this gentleman highly knowledgeable about my needs but recommended other business that provided a plethora of services that saved me hundreds of dollars. Even though they could have easily convinced me to buy parts from them, they listened to my problems and needs (for my car of course) and EVEN THOUGH THEY WOULD HAVE MADE A SIGNIFICANTLY SMALLER PROFIT they directed me to the places i needed to, in order to save money and accomplish the needs of my car.I was completely gracious of their honesty, friendliness and professionalism so it came to be of no surprise when their labor cost for my car's need was UNDER 175 DOLLARS than the cheapest place I could find in all of Tuscaloosa (I called and or spoke to 17 different auto shops that could handle the job i needed). This along with all the other amazing traits of this company left me incredibly happy.As a customer I could not ask for more or better service because THEY REALLY ARE THE BEST. I hope much and continued sucess for these guys and gals because they are all AWESOME AND GREAT PEOPLE and this unfortunately a rare thing.Thank you all for a wonderful experience.-Albert
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January 2021 by Khaos twyman
Got my truck done fast I'm happy with there work will recommend them to everyone
