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November 2023 by Nikki Cook
So I attempted to get my tires rotated and balanced today at the Clanton in Walmart. While my tread did seem to be a little low there is still a decent amount of life left in my tires. The technician advised that he would not be able to rotate him by balance, my tires due to my tread being too low and in the red on his tread gage. Please note, when I arrived it was 6 o’clock and they close at 7 pm . Generally I would not come this close to their closing but I did today due to a last minute trip for work out of town, my tires are not that old and yes they have needed to be rotated and balanced obviously that’s why I was there but once I was leaving, I saw the technician outside and asked him to show me where it was in the red witch at that point would make my tires untouchable by Walmarts policy per the technician. When the technician went outside to my car to show me, the tread was “too low”(in the red) he could not find a spot on my tire to prove that which means they simply did not want to work past their closing time . The technician advised if I had a problem, I could come back and talk to management tomorrow, but now his story changed and said that if the tread shows in the yellow of their gauge that it was untouchable when in the store, he stated if it was in the red, he could not touch it, but changed his story when he could not provide me a spot on my tire to show that it was in the red on his gage. When I called him out about simply not wanting to do it because it was past their closing time now at this point after I had waited for an hour for them to start my car. He simply said “yes it is too low and I showed it to you” I said “no sorry you did not. I asked you to show me a spot on my tire that was red on your gauge and you have not been able to show me that so therefore I want my tires rotated and balanced” and he simply said “I’m not touching it. If you want to talk to management you can come back tomorrow.” I let him know that I would not be back tomorrow because I’d actually prefer not to have my vehicle serviced by someone that was lazy and would lied simply to get off of work when I saw it with my own eyes. I highly highly advise people to go elsewhere, anywhere else other than a Clanton in Walmart for any of your car servicing . This was awful service. It’s a shame nobody wants to work these days.
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October 2023 by Zandrala Wilson
The African American lady “manager” is very unprofessional and I’ll never go back.
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June 2023 by Michelle Johnson
Normally I go to dealership. After today I will go back to dealership. I don’t mind paying the difference in price if I don’t have to sit for 2-3 hours just to get an oil change.Service: Oil change
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June 2023 by Amanda J
Took less that 30 minutes to maintenance my vehicle with 3 vehicles ahead of me. Great service
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April 2023 by Billy Ross Williams Jr
Needed a set of tire but a little disappointed with the " In Stock Selection" on hand. Just expected better selection. If you're traveling through and in need of a set then you're out of luck unless you can spend the night and wait for them to get them in
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April 2023 by emily
Went to get some tire changed called day before saying I would be there @4 , following day they tell me they couldn’t attend me because of the staff then they made me an app for today March 30 @4:30-5 and told me they could not complete my tire change because of a wait of 2 hrs and advised me to come March 31 in the morning! Disappointed because there was three people who were standing making my app, one being a manager of some sorta with a tag saying “front end coach” , a guy training I believe, and the mechanic.Services: Auto maintenance
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April 2023 by Jenson Gore
Top notch care from all associatesService: Tires
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December 2022 by Stephen Crouch
Very nice people to deal with
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December 2022 by L LM
Fantastic, work crew really knows their jobs.
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November 2022 by James Curl
Very helpful and friendly service. Great on prices very friendly associates.
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October 2022 by Jamie Davis
They were so nice and helpful
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October 2022 by Roger Tingle
They lock titer my oil plug
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July 2022 by Alan Demmon
Ordered tires and sent to store. Had an 8 am appointment to have them installed. I arrived at 7:40 left at 10:15. Over 2 hrs 30 mins to get them installed. They did 5 oil changes, 2 other tire changes (2 tires, 1 tire) on other vehicles. None who had appointments.I'll buy tires from Wal-mart again but will take them to somewhere else to have them installed.
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April 2022 by Kacey Simmons
Although Walmart didn’t have my tire in stock, the sales associate was helpful in calling all automotive shops around to find me the best priced before I left.
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January 2022 by Jeremy Robertson
They had what I needed.