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January 2024 by Rose Sanderson
The service manager at Nissan is very helpful and professional. I purchased a Nissan vehicle from the Toyota dealership but found it hard to receive help from my salesman and the service department there. Nissan returned my calls and serviced my car with no hassle. I would definitely recommend buying a vehicle from McKinnon Nissan.
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January 2024 by Ardella Altamirando
Buying a car can sometimes be overwhelming Not this time. Steve made the purchase of my vehicle so easy and painless. There was no haggling or additional fees. Steve was very professional and personable. Steve and the appraiser worked with me on an agreeable price for my trade in. Thank you McKinnon Nissan
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January 2024 by patrick sumerlin
I called McKinnon looking for used vehicle. I told them what I was looking for and they told me what they had. An accurate description on the phone. I visited the following day. Just what they said it was. I asked for the carfax, blue book, and of any recalls. They provided all information in a few minutes. We went for test drive. Then we discussed price and reached an agreement. Easy peasy. Came back to pick it up and it was detailed and full of gas. No pressure. I was a little shocked with ease of transaction. I recommend them if you’re in the market. Thanks McKinnon
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December 2023 by Melanie Martin
Gary J. made the entire process smooth from start to finish. I got the most reasonable deal in two states, and it was the best experience I’ve had with a dealership all around. I was in and out in no time. Definitely worth the drive and I will recommend McKinnon in the future. Very satisfied customer!
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November 2023 by John Ellis
After having less than satisfactory experiences with two other Nissan dealers service and sales departments. I will drive 35 miles to McKinnon Nissan for all my service on my 2018 Rogue. I was extremely pleased with the service done and the service advisor. And should I decide to purchase another Nissan I will buy it from this dealership.
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November 2023 by angie k
Cody is a pleasure to do business with. He's extremely personable and answered all my questions with zero pressure. Cody assisted me with every step of my vehicle purchase to make sure I was informed and comfortable with my decision. Can't go wrong with Cody!!! I would absolutely be a return customer. Couldn't be happier with Cody at McKinnon Nissan
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October 2023 by Dinah Lewis
I stand corrected I wrote the following post on 9/19/2023 and someone reached out to us immediately which tells me they care about how people feel about them. I can't take back what I said because that is how I was feeling at the time, but I can say they REALLY made it right for us. The new manager, can't remember his name, appeared to really care about having our business. We love our Nissan, and it is important to us to be able to stay home to take care of her and not have to go out of town when there is a problem, and they assured us we would not have to do that. The service we received on 9/21/23 from this dealership service department is truly worth 5 STARS. Thank you guys for making this right.I feel my husband and I have been ripped off by this service department. We just bought a Nissan Titan last year and have started having some issues with it and took it into the service department and have paid 2 diagnostic fee in less than a month for the same issues and our problem is still not fixed. I do feel someone doesn’t know what they are talking about first we pay for you to tell us it’s the back tires, the problem is still not fixed then you tell us it’s the front tires we get those replaced problem still not fixed we come back and you want another diagnostic fee for the same issue in less than a week to tell us now it’s the brakes FOR THE SAME ISSUED. I feel you are just trying to get money out of the naïve and just piece milling us to try and get more. IT IS NOT FAIR AND I DO NOT APPRECIATE IT AT ALL! I will finding someone who can assist us with this!
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October 2023 by Barbara Parker
I was very pleased with the service provided to me my Mr. Gary Johnston. He helped me to reach my goal in a timely manner. His professionalism led me to a quick decision on the vehicle I chose. I would recommend him to any of my family members or friends who may need a vehicle.Barbara J. Parker
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October 2023 by Ben Bailey
We are so impressed with the service department at McKinnon Nissan, we called and made an appointment, everything was done in a timely manner plus they did requested work that was not mentioned when we made the appt. We will use them in the future for our service needs.-Very nice people.
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October 2023 by Janice Piggott
visited McKinnon and informed Cody what we wanted. He immediately found our vehicle in minutes. We were able to pick it up two days later. Cody had vehicle ready and explained the details of vehicle. Love new vehicle
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September 2023 by Megan Prestwood
on the way home to Chattanooga, TN from PCB, we had a blowout. we DID NOT want to chance it for 300+ miles on a spare so we saw McKinnon and called them to help. we pulled up and they sprung into action trying to help us verify the warranty and get us a new tire and back on the road as quickly as possible. The service advisor spent close to an hour trying to get a person on the phone to verify the warranty. once that was done, it took 20 mins and we were on the road safely heading towards home. they worked as quickly as possible and were as friendly as can be helping us in our crisis. 5 stars for sure ? thanks so much!
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September 2023 by Wanda Payton
I recently made a purchase from McKinnon. Cody was very nice, helpful and professional during my purchase. The process went very smooth and I was very pleased with everything. I would recommend McKinnon to anybody wanting to make a vehicle purchase. I would definitely go back and purchase another vehicle from them.
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August 2023 by Matthew Bruce
McKinnon Nissan provided great customer service when purchasing my new car. Gary was very polite, easy to work with, and had the car washed and tank filled when I arrived. I plan on doing business with them in the future and would recommend them to my friends and family!
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August 2023 by Alan Litz
Called late afternoon and asked for an oil change (from prattville). Got there around 4 and added a tire rotation. Was driving home before 4:30. Very happy with personal and service. This was Friday afternoon and was not rushed at all. Thanks!!
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August 2023 by Richard Fletcher
I requested information online and was contacted promptly. When I arrived at the dealership the vehicle I was interested in was waiting for me to look over and test drive. The whole purchase process was very smooth and professional, the team at the dealership was friendly and responsive. I had a awesome experience and would purchase from them again.
