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October 2022 by Alison Noack
STOP! YOU ARE[saddened] AND ARE SCAMING PeOPL! ECAN"T YOU SEE i"M TRYING TO GET MY WORK DONE? DO YOU HAVE ANY [[Earn some respect]] FORAND IF YOU WANT A THEN YOU CAN KISS MY [[HeartShapedObject]]... IF I HAD AN Y!
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February 2021 by Anthony G.
Please do not take your vehicle to Kromer automotive. I've had nothing but problems with this place. In reference to communicating with me about my vehicle during the repair process. Mr. Kromer and his wife are very dishonest people. They will lie to you giving you false hope about your car being repaired and then continually add excuses as to why they haven' t completed the work. My experience from the beginning process was nothing but frustration. This shop takes short cuts when it comes to repairing your car and with the insurance money. The first time he only put my front bumper back on and instead of replacing my condenser radiator, he only pulled it out to make it look like it was repaired. He told us that our car was ready, but it clearly wasn't. I called him and told him that my car was not fully repaired and he made excuse after excuse. He picked it up and put the condenser radiator on, but he didn't replace the regular radiator. He also left the check engine light on and the skid light on the dash that he had promised to repair. I also noticed oil on the right bottom of the A/C condenser. He received about 6000 dollars from Progressive and did not repair my vehicle. So now I have a 2020 Kia Sorento with issues because of this shops negligence. I also found their phone linked to our car. So only God knows what else they were doing while in our car. I continually notified Progressive, but they told me that there wasn't anything that they could do. WOW.
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February 2021 by Mark Green
Liars and thieves and dishonest, He had our care from December to the end of January. He lied about my car bering fixed but it was not. He went back and fixed the condenser a/c, he did not repair the main radiator,or get the check engine and skid indicator repaired. His wife lied to us along with him. This guy cut corners and didn't do the work do that he could keep the 6,000 dollars from Progressive.
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January 2021 by Dwayne Jarvis
Buddy kromer is a sorry sob. l got the usual run around that everyone else gets about his sick family member or a funeral. I stopped by there at least once a week for 3 weeks and checked on my truck and txted him afterwards asking about it because he was never home and each time he kept lying to me telling me he had done this and that and it would be ready in a couple days and after 4 months of arguing and him not letting me get it out to take it somewhere else i finally got it out took it to grays paint and body and he had it fixed and ready for pickup in a week
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September 2020 by cj soles
Very unprofessional guy doesn’t meet time expectation and always gives excuses when it comes time to be finished or nearly done with the job at the said time he specified
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September 2019 by Adina Davis
Love the job Buddy did on my Camaro ! He painted black racing stripes trimmed in pink ! He sent pictures every step of the way . Anytime I had questions, he was fast to answer . I would totally recommend this company! I love my car now ! Thank you Buddy !
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July 2019 by Alex Russell
Very professional great job and nice people to deal with thank you buddy Kromer !! Buddy does what he says he is going to do thanks again!!
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June 2019 by Karen Posey
He is a very dishonest person ,we paid him $4500 and our car is still not fixed ,he got it for the second time had it for 2 weeks still not fixed ,he will lie to you tell you he has put new parts on it ,it is junk yard parts ,never can talk to him on the phone just text ,I give him a zero 00000000
