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September 2023 by Raymond Danner
Only thing that I have issues with is the overdraft fee. I fully believe it is too high, although I do understand why it is charged.
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December 2022 by Conway Ashurst
Friendly and knowledgeable
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October 2017 by BRENDA SHERRILL
My name is odis Sherrill I have been a customer at the former colonial bank which is now bb&t for 25 plus years , I have never bounced a check or left this bank holding any loans , I have great credit , when it was colonial bank they were always there to help me , I have borrowed and payed back several large loans , but since bb&t took over I have had very bad experience with them , they want lend me a dime , I have tried several times to borrow from bb&t in Clanton and Jemison al. But have had no luck with either , since bb&t took over . I am disappointed with how they have treated me since I have a clean and perfect record with this , what is supposed to be my hometown bank , .....it used to be a great place to bank, but since bb&t took over the hometown went out the window , it just goes to show that your good credit and faithfulness to a bank means nothing to a big outfit like bb&t .....I sure do miss Colonial bank which I was proud to call my hometown bank.
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November 2016 by Tony Johnson
Ok we close two accounts one checking, one savings and receive checks for each written by BB&T Bank. Attempt to open two new accounts and was refused because we didn't have an active account at that bank. So let's cash the two checks you just wrote when closing the other joint accounts. Their answer we don't have enough cash to cash those checks not even enough to cash one of them.