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August 2024 by Gary Suckow
Awesome place to shop. Very friendly workers and they know their carts!!
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May 2024 by RAE RAE
They troubleshot my golf cart and told me I needed $3300 worth of work. They charged me $162 to troubleshoot it, giving me a list of parts that it needed. I took it to 2 other dealers to verify the costs and there was nothing wrong with the cart except that the controller board needed to be cleared because it had got wet. Common problem. We called the manager to tell him about that and we got nothing from them but bad diagnosis and they said “we’re sorry”. That’s all…no refund, no help at all. Will never use them again and will never recommend them. Why do so many companies have such bad customer service these days? I don’t need the $162 back, but was pretty upset that I almost gave them $3600 for nothing. They kept trying to skirt the issue but eventually admitted it was a bad diagnosis and said “We’re sorry”. So tired of folks saying their sorry when they are not. No offer of our money back for misdiagnosis.
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May 2024 by James Burton
For $40,000, they really should have one with diamonds!!!
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February 2024 by Ric Patterson
I wanted my cart customized....they did a fantastic job.....cost was exactly as the estimate....would highly recommend them......Harry is very honest and did everything he promised....
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May 2023 by Chris Brown
Can’t say enough about the awesome experience I had with Diamond Golf Cars. Alex was great to work with and kept us informed from the very beginning of the build. He capped it off with a courtesy call after we picked up our cart to be sure we were 100% satisfied. He even overnighted a new windshield after we noticed a few scratches on the original. Customer service was top notch and we couldn’t be happier with our Club Car Onward. Highly recommend Diamond Golf Cars!
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May 2023 by Google user
Can’t say enough about the awesome experience I had with Diamond Golf Cars. Alex was great to work with and kept us informed from the very beginning of the build. He capped it off with a courtesy call after we picked up our cart to be sure we were 100% satisfied. He even overnighted a new windshield after we noticed a few scratches on the original. Customer service was top notch and we couldn’t be happier with our Club Car Onward. Highly recommend Diamond Golf Cars!
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February 2023 by Knox Williams
Just purchased our new EZ Go at Diamond Golf…very professional people
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September 2022 by Cynthia Kelly Parris
Friendly Owner, gave me good information about the different types and brands of golf cart and which would be the best fit for my 83 year old Dad. Terrific guy, Harry!
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April 2022 by Seth Cole
We bought our golf cart there in 2019 and had a great experience until last year. Starting last year, it’s been excuse after excuse, delay after delay, even for the most mundane of maintenance. We will buy and have cart serviced elsewhere next time
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April 2022 by Robby Culver
Great for all your golf cart parts needs
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December 2021 by Larry Clem
EXCELLENT SERVICE: Bought a 2005 electric DS Club Car from another source. It quit on me almost immediately. Messed around 3 weeks with other repair services that could not fix the cart. In fact, they could not even tell me what was wrong with it. Diamond told me the next day what was wrong. The only delay was getting the new motor and controller but I still had it back and fixed within a week and a half. Diamond called and updated me as promised; whereas, the other repair service did not. I HIGLY RECOMMEND THESE PEOPLE ! At some point, I may buy a new cart and if I do it will most certainly be at this dealer.
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October 2021 by James Blankenship
They have or can order what you need, have an in service department, very friendly and accommodating
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September 2021 by Cindy Parris
Friendly Owner, gave me good information about the different types and brands of golf cart and which would be the best fit for my 83 year old Dad. Terrific guy, Harry!
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January 2021 by Laura Hayworth
Our golf carts sat with them for over 2 months. We had to contact the Birmingham office to even get them looked at, then they basically told us they didn’t know what they were doing and that’s why it’s taking them so long. One person said You’re carts have been here longer than us.... well that makes you feel great as a customer. We will never use the Huntsville location again.
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September 2020 by Charles Rogers
Awesome help!!! Cannot wait to get our new Club Car!!!
