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November 2023 by Kenneth Okonkwo
I came to this plant at my appointment time . This facility is a weast of time. Been here since 5hrs after I drop my trailer up to now no sign getting it back. What a weast of time even though the load doesn’t pay good but it crazy how the keep u there so Damg long and there wasn’t even alot of van trailer the were bringing it back . Wrong place to come. Be aware drivers
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September 2023 by Darkeiser
Was looking for an email to file a formal complaint. But there's not one on the website. I think I speak for most truck drivers when I say this. This is the only company that drops a loaded trailer and holds the paperwork for many hours. Please fix! It wastes time and money for many drivers!
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August 2023 by Mateo Adames
Easy in and out. Plenty of clean space. Friendly staff. Easy to find. Draw back: they don’t have an idea of how to strap load. I had re adjust all the straps. Load was ready in time
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August 2023 by DarkTGT
Was looking for an email to file a formal complaint. But there's not one on the website. I think I speak for most truck drivers when I say this. This is the only company that drops a loaded trailer and holds the paperwork for many hours. Please fix! It wastes time and money for many drivers!
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July 2023 by Raghvir Sidhu
Loading quick for dry van fcfs service
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April 2023 by Antwonae Madison
I came here to deliver a load and met a unloader named Tim Hutchirs great unloader very hilarious very helpful cannot complain only reason I gave four stars also the man thinks he looks like Denzel Washington lol
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April 2023 by Damian Bunch
Great place and great crew especially the forklift driver TIM HUTCHINS !!!
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February 2023 by Jonathan Dennison
Whoever the new female guard is needs to be fired. Never had any Issues out of any of the other guards until she came along. Try asking her if she needed trailer # or p/u, or a simple question and all I got was rolled eyes and "whatever" or "why". She was so rude Mt. Everest would not even allow her to climb up to jump off. As a truck driver we try and get loaded and get out so that we can get on with our life. It does not help when there are Karens in the world like her that ruin your entire HOS cycle. USG in general is a really good place to load, They have a nice drop lot and a nice pick up lot, Loads are typically stacked efficiently and the tarps are Draped and somewhat bungied. Quick in and out, probably exactly like karens love life
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January 2023 by Jonathan Martinez
It’s a pretty decent loading location. You unhook your trailer and a yard jockey takes it to get loaded traped and straped. They do it pretty quick so don’t expect it to be 100% prefect. You’ll most likely be doing everything again to make sure the loads fully secured.
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November 2022 by Jeduraiya “The 86th Samurai”
I pick up flatbeds from here every week. The crew they have to tarp the loads are HORRIBLE! The rules they have in place to keep drivers off the trailer are idiotic. The guard is extremely rude. I hate having to go to this place. I always have to finish other people's work and can't do it properly because of asinine rules. Avoid this place if at all possible!!!!!!!
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October 2022 by Austin Moehring
Everytime I pick up a load here I have to undo every winch because it's not inside the rub-rail. There's always 8-10 straps to fix properly. Such a waste of time. I got no problem wearing my PPE while outside of my truck. But when every gosh darn driver I see everytime I come here isn't wearing anything, not even safety glasses incase a bungie hook goes in your eyeball it's a pproblem. It has gotten ridiculous and that is not fair to the ones that follow the rules. I swear to god everytime I'm in the back preparing my pre-load. EVERY driver that I see is not wearing a darn lick of PPE! No vest. No nuthin'! I usually see about 15 drivers each time I'm there. Then the darn loading service trucker is always speeding in the 10 mph zone. He don't even allow the airbags to fulyl dump before he sets the trailer down. You can hear the recently dropped trailers landing legs violently walking back causing you to be startled and almost have a heart attack!
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October 2022 by we are one
I dislike leaving reviews. But this place wasnt too bad. Just be prepared to spend at the least 3 hours here. I grabbed this load, now it does pay good. Again..but I dropped my trailer.. Then waited in the waiting area for two hours, then got my loaded trailer back and spent another 45 mintues re adujsting my straps and bungees.. So there you have it...oh and thats me getting here at 230am and its now 5:46... Gotta go..
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October 2022 by Driver 2.0
Sooo incompetent! Really? You must redo the tarping and strapping before being legal. Horrible management. Never trained to strap legal. Straps outside rub rails, twisted, and hooked incorrectly! So sad nobody takes pride in their jobs. It wouldn't take any more time for them to do it right!
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October 2022 by Matt Rumble
Why is that it takes well over an hour to get paperwork brought down after trailers are loaded, and staged?? I've seen yard jockies bring down 8 loads and zero paperwork!
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October 2022 by Eric VanGuilder
No overnight parking available at this plant.Delivered paper rolls to this location. Good experience unloading and friendly personnel.
