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February 2024 by RICHARD D. HAMILTON SR.
Just purchased 2 power recliners, Michelle was so nice and helpful, I highly recommend them for your furniture needs! A+
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February 2024 by Kristie Odom
This place has a wide variety of nice furniture and the sales people were very helpful and friendly especially Pamela.
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November 2023 by Amy McArthur
If you can, look elsewhere for any furniture needs. Hands down horrible experience. Always an excuse, always say they will, "Ask JD", the delivery driver(eyeroll), and get back with you, never do. Bought 2 floor model recliners, within 6 months, issues. We heard every excuse you could imagine, and I have talked to Tower Loan, who they finance through, they say they have heard horrible things about Boaz Discount furniture. Oh and the dark haired woman, sits to the left when you walk to the back of the store, has a nasty attitude & rude AF, always "busy" on her phone. So, if you are looking to get ripped off and pay way to much for cheaply made furniture, this is right up your ally. If you want better assembled products, friendlier staff, better pricing, look anywhere else, I mean Aaron's or Rent a Center, is better than this place!
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July 2022 by Kayla R.
We bought our furniture here and paid cash for everything. We had told the sale associate the measurements of our living room and we were reassured that our sectional would fit. When we got the sectional to our house it was too big so we called less than an hour of having the furniture to ask if we could exchange it. We were told there was nothing they could do. We had to wait two months to get the rest of our furniture which included an big ottoman and tv stand. When the moving guys came in they smelled awful to the point of me having to clean my house. The ottoman still wrecks of smell after weeks of having it and buying a special cleaner for it. We paid close to 1,000 for the ottoman alone. Then to top things off we had bought a tv stand with a heater insert. When we received it the insert was not there. I explained that we had purchased that the mover told me it wasn't on the paperwork. I have my own paper work and explained I was calling to let them know we needed that. The moving guy told me he was about to get off work and would deal with it another day. All in all we had a terrible experience with this business. We will never be shopping there again.
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April 2022 by Shellie F
Purchased sectional in June of 2021. We have had the worst service imageable. Understand having to order parts but the problems we are having are ridiculous. The sectional that you can switch up, falls apart and you can actually fall through. I’ve called and I get the same thing…. It’s the delivery of parts. It is still covered under warranty but when it takes over a month and a half for parts to come in. I get it. All I want to do is swap it out. Something even if it’s cheaper. They have their money. Very frustrating. Also, read everything you sign. I will NOT be shopping here again ever. I believe there is better out there for cheaper. To pay the amount we paid, and it was not cheap, we have decided we can buy a lot cheaper and swap out every few years. I have never been so dissatisfied in my entire life. SMH
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September 2021 by Kim Daniel
I have made two big purchases here and am very pleased with both. I will definitely use them again in the future. Very friendly, helpful staff!
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September 2021 by Brandon Keener
Had a bed purchased from here back in April, wanted to give it the 90 night trial thing to see how I liked it. Well...I like it. Much better than my old one from years ago. Thank you.
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September 2021 by James Fye
We actually liked the selection but the mediocre rating is because they don't return calls. We ordered a bedroom set with and additional(special order) night stand. In all honesty they told us up front it could take up to 1 or 2 months for it to come in. We knew that going in. However, as the time period grew closer we called to see of status. No less than 8-10 times we called. Each time they took our info so they could go check status and they repeatedly stated I will call you right back. Not on a single occasion did they call us back. That is until the last time we called. The gentleman asked for our info so he could check and call us right back. I said no way you guys do not return calls. So we waited and he informed us of the status after he took about 1 minute to check. Not that difficult, even when there are customers in the store. All shoppers have had to wait while a salesman HAD to take a call.So yhis is my recommendation. If you will need further assistance than on the day of purchase, do not shop here they aren't dependable. Otherwise give them your business if you see it on hand.
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September 2021 by Jennifer Hamilton
I bought 2 recliners Dec..one was my husband christmas present.. paid them off 5 months early an the recliner that's my husband is not worth a penny an ive been trying OVER A YEAR TO GET THEM TOO FIX IT AN THEY EITHER TALK A BIG GAME AN STILL NOTHING!!!! I WILL NEVER BUY ANOTHER THING FROM THERE...AN I WILL TRY MY BEST TO MAKE SURE MY FAMILY AN FRIENDS DONT BUY FROM THERE!!!!
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September 2020 by Jessica Edmondson
We just bought our new living room suite and can't wait for it to be delivered. The staff were very friendly, helpful and oh so patient with our many questions and constantly changing our mind til we finally settled ....on the first thing we looked at!We would highly recommend them!
