Battery Stores near Boaz, AL

“Pretty good place to get parts. My shop works on older model diesel trucks, tractors, ATVs, and UTVs. I get most of my truck and UTV parts here and my shop supplies like PB Blaster, parts cleaner etc.”

“This store sold me the incorrect ignition control module at the time I didn’t realize there’s 2 different ones a black one and a gray one they sold me a black one after 800 dollars worth of parts I finally went back to icm I took it back they refused to swap it out for a gray one so I ended up having to buy one I took it home put it on and truck ran perfect it also threw a lot of wrong codes having the wrong one on that’s why I didn’t catch it and started replacing parts that weren’t necessary I tried returning some parts as well and they refused to refund them so I take it as they did this on purpose knowing what would happen and I would return and buy more parts we need to stick together and not buy parts from this store anymore I will never do business again with them and I hope whoever reads this does the same thing if they did it to me they will do it to you . The people who work behind the counters of these stores are paid very low wages even the managers so they don’t really care about you getting the correct parts they care only about the sales for the store and themselves so I understand to a point of their lack of concern when selling parts normally a good auto parts store will tell you that there’s 2 different icm for this vehicle black and gray that way you the customer is aware and can decide for yourself so when they don’t say anything that shows they did it purposely I notice the manager doesn’t even respond to any reviews let’s stick together and stop shopping at this store and see how they feel about that take action against big business and show them customer service is the most important part of business without us you’re store goes under and no jobs are availableUpdate on review after O’Reilly responded to this review I reached out to them explained everything to them. They had a district manager call me back (Jose) from Arab,Alabama store and him and I spoke for a while he was very pleasant and I believe he put the customer first he told me I could return the extra parts even though I didn’t have a box or receipt anymore to a local store near me and they would give me back the money for whatever parts I didn’t end up using. I’m happy this is over and they in return did the right thing. I’m not going to say anything bad but I guess it was partly my fault I should have researched and known exactly what part I needed. I’m happy with the outcome of the situation and will continue doing business with this auto parts store even though mistakes were made they in my opinion are still one of the best auto parts stores around and they did take care of the customer needs which was me.. Thank you for your help and God Bless you and the United States ???”

“Jarod and Dustin did a wonderful job fixing my Toyota Highlander and They were friendly. They need a raise vacation Ham and Turkey. Thanks ? yes ya made me feel like at home.”