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August 2024 by Darnyse Nottingham
Shout out to the “gentlemen” that work here…not only did they watch me stand outside in the rain…they made sure their doors were locked…twice???can’t forget the “officer” who pulled up & watched also, thank you for your “service”??
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July 2024 by Doneshia Atmore
I was referred to Vulcan by a local tire shop, and they did not disappoint. I had been told by the dealership my tires were cupping, the reason I was experiencing shaking when going over 60MPH. The local tire shop recommended me here to get road force balance done. I went in and spoke with Griffin and Colton and those guys got me squared away! My truck is no longer shaking! This was done for a reasonable price. They’ve just gained a customer. Thanks to the team over at Vulcan!
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June 2024 by TONY D
Went in for new tires and wheel alignment. I bought the tires online and that was the wrong thing to do. I looked up Vulcan tire’s web site at the Birmingham location. It only included the tires and mounting and balancing. Be aware that you still need to pay for disposal and shop fees. The online fee for mount and balance is 80$ included with the tire price. I got an exceptionally good appoint time and went in for the Job. When the auto was done, I was told I did not get a tire care, balance, and rotation because I was told the tires were bought from a 3rd party vendor. I bought the tires from the Vulcan web site and after the office manager checked, it was changed to let me have the tire care, balance, and rotation. My invoice did not show disposal and shop fees. What it did show 140$ more for mount and balance fee. If you run a business, they need to be transparent. They need to show all the fees charged on the invoice. So, it looks like I paid double for mount and balance. I email them and they stated in the email “The price that was generated did not include tire disposal, shop fees, or the alignment.” They did change 99.95$ for the wheel alignment. Why did it not generate a disposal and shop fee? Why did they say I bought the tires from a 3rd party vendor when I bought them from Vulcan tire web site?
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May 2024 by Chad Carter
Best tire alignment service ever had! Spot on first go.
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April 2024 by Whitney Kleppin
Today my husband left work and had nail in his tire. Thank goodness Vulcan was still open. They patched it up in no time. So nice!! We always use them for our car needs. Super convenient and always answers our questions. We love them!!
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April 2024 by Brian Hayden
(Trussville Branch). My wife went to have an alignment issue on a ‘22 Armada fixed. It started pulling the opposite direction after the alignment. She went back in to get it corrected, to which it started to pull in the original direction after the 2nd attempt. She went in for a 3rd time and Griffin, the manager, and Rusty began to mock her. Asking her if she was going to wait for the service would she be pacing the floor during the service and asking questions. Griffin asked her that to which Rusty began to smile because he thought it was funny. Of course they would deny it. I spoke with Griffin on the phone and he repeatedly called me “my man”, which I told him I wasn’t his man. This is all a week after I ordered tires from them (Rusty) and he ordered the wrong tires and put them on. Didn’t realize it until I picked up my vehicle while they were closing. And I didn’t notice because I was disturbed that they cracked my oil filter casing and had to replace it. They cracked it because they told me I didn’t have to pay to replace it. I wouldn’t recommend Vulcan. And if J Estes wants to contact me, the store will have that information.
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March 2024 by Jones Is Thirsty
I've shopped at Vulcan for years (going back to the Estes days) — I've finally had enough. The front desk team is always welcoming, but once it gets down to talking turkey, I feel like I'm getting hustled...and this year I was. God bless them and their business, but I'm returning to Costco — Vulcan can't touch their customer service, transparency, and all-around value.
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February 2024 by Hunter Gahl
This team is awesome! Helped me out with my BMW on short notice and did a great job! Efficient, trustworthy, and knowledgeable. Thank you Rusty and Griffin!
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February 2024 by Rafael Colin
The workers are friendly and friendly
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January 2024 by Happy Rooster
Needed road force balancing. Had to go to a different shop to have the work done correctly.
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December 2023 by JB
Nic and helpful but always busy
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November 2023 by Chris Laycock
Their staff are great and it is always a great experience working with them.
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September 2023 by Terri Haynes
Fast and friendly service!!!
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September 2023 by Jeff P
Worked with Clay and Griffin to install a new set of tires, front brake pads, and oil/filter change on my 2019 F150. They got me scheduled in the day after contacting them and work was completed within ~2 hours. They were professional, knowledgeable and friendly. Definitely recommend using Vulcan for your automotive needs.
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August 2023 by Tommy Crabb
great place been doing business with them for years only place I get my oil changed I Have bought tires great prices had repair work done friendly people on counter they know there business
