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March 2024 by R0sie Moore
Went in to sen certified letter. She came out smiling and was nice the whole and helpful. Thanks
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October 2023 by Robert Frank
Rude, unprofessional, malignant, uncaring, and petetic. Totally void of humanity
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June 2022 by Carol Hill
This location should be ashamed to call itself a business. I never receive my utility bills on time resulting in my having to go in to make payments or risk services being cut off. Utility blames P. O. and PO blames utility. What's a customer to do. If PO is so concerned about losing business why don't they make needed changes. This kind of shoddy service has gone on for far too long.
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April 2022 by Kelly KK Kilgore
Today I had to do some checking on my mail service due to waiting for some important documents and haven't received any mail in a few day's and for me this isn't normal. So I took a trip to my local post office on lomb avenue in Birmingham to inquire about the issue. The staff was very helpful and professional the young lady we spoke with was Shanta and another young professional were doing all they could do to give us information we were needing. The service was great she advised us that she would be checking on our mail for the next days ahead and would directly contact us if she found the pieces of mail we were inquiring about. I also have to say that the main reason we were following up was we really really have a professional relationship with our current mail carrier. He's always very good at his job n his work. We have never had any issues regarding questions we ask mail being delivered on time and all of our deliveries. We so appreciate the opportunity to meet the staff inside of our local post office. We left feeling confident that we were being looked out for. So again Thank you entire staff at the post office on lomb avenue we appreciated the help. And to our current mail carrier thanks for all you do. You have spoiled us on 50th street.
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April 2022 by Queen Nefi
I do love this location. It's proximity to my home. I've got a P.O. Box there that a wonderful lady helped me set up. My only problem tends to be the hours. 0830-17 is such a difficult time to try to get to the post office if I have a package that won't fit in my P.O. Box, and they don't provide me with a key to one of the lockers. Trying to get in and out during the day is pretty impossible with how busy this location is and that can be frustrating when I have packages that I need but I cannot have them shipped to my home for fear of porch pirates. Oh well, at least the staff is always nice and very patient.
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March 2022 by N B.
I LOVE this location the service is always great!! This post office is the one in our neighborhood that treats you like they're happy to see you they have great customer service they're very helpful they don't get smart with you they don't act like they're tired of their job and it's always clean I appreciate the service and the help that I get with them whenever I go to deliver a package or pick up a money order they actually outdo the other post office that's nearby
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September 2021 by Chef Jr
Loss my first package and claim they delivered it to the wrong house and could not retrieve it and did nothing to reimburse. Lost the second package this time they can't find it at all although it was on one of their trucks and never delivered to anywhere. This location needs to be have the management fired and redeveloped or the building itself torn down and moved to a different location. Very unprofessional. Their manager acted as if I was bothering her trying to find my package that I needed.
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April 2021 by Patricia Shelton
My package was Out for Delivery and was not delivered. This has happened several times with packages being delivered.The mail delivery itself is terrible. There was a message saying No Access at 6:44PM on the website. Th
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April 2021 by Kyla Hood
To Whomever at the post office that didn’t key in my forward of address and who stole my stimulus check amongst much more mail I will be pressing charges and if you’re found guilty I will be suing the post office!
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March 2021 by Fine Girl
Poor customer service, delivers mail to my home and it is not m mail.
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July 2020 by Judge Jury
I just got a call from my post office saying that my package hasn't reached Alabama yet wich was a lie because I have updates saying it did they just didn't want to wait for it to be delivered to the closest facility wich was only a few minutes away from the next one they lied to me and are very unprofessional and rude it was only 12 something when she delivered she still had plenty enough time to wait for it yo be delivered since it's Saturday they areask just ready to get off and go home
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June 2020 by Rosetta Lawrence
We don't get mail on a regular basis. Especially on Monday or Tuesday or when our postman is off.
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April 2020 by Emma Reynolds
Claimed they delivered my package, but I didn’t receive it and they constantly deliver other people’s mail to my address.
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November 2019 by Jamese Abrams
Put my rent payment in the mail and rent man still hasn't received package yet after a month. Won't be doing that anymore.
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November 2018 by LaQueria Johnson
Claimed they delivered my package on Saturday and they didn't attempted I was home at the time they say they came
