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February 2024 by Missy
The process is easy and fast. I worked with Bri and she was amazing. She helped me with all my needs and she was very helpful. I love her personality. The process was painless. I was next door at my eye doctor so I was worried about being able to see and finishing in to get back to my appointment. I would definitely recommend this store.
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February 2024 by Rebecca Hatten-Carr (Becca)
They are busy but they are always nice and work quickly.
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February 2024 by LaTanya Lee
The representative, Bri was extremely friendly, professional, and fast. She was able to multi-task in concise, friendly manner.
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February 2024 by Kyla Hood
Bri is always patient, kind, informative, and hardworking. I always enjoy my experiences with her at the ups store! 10/10 would recommend!
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January 2024 by Andy & Meredith Nix
I’ve had a great experience every time I’ve entered this UPS Store location. All of the staff are friendly, helpful, patient, and efficient. It’s the only location I use!
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January 2024 by Jenny Duckworth
The person who helped, Bri, me was kind, patient, and helpful. Very quick and easy to do Amazon returns. Convenient parking near store front.
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January 2024 by W Williams
They have friendly, formative, and quick customer service.
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January 2024 by Avis Thompson
The location is convenient...Always take my Amazon packages there!!!
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January 2024 by Beth McMillan
Great customer service and fast moving lines! Bri was the best!!!
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December 2023 by Lucia Briseno
Bri”s customer service skills at our Homewood, AL UPS Store are appreciated she went above and beyond. She’s great at making sure I knew all my options for shipping and costs for all 3 of my shipping items. GREAT SERVICE
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December 2023 by Khrishawner Felder
Every time I come to return a item or make a purchase the sales representative are polite and courteous.
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December 2023 by Sheila Pullom
Customer service was extremely helpful, politeness exhibited toward every customer in this store, eyes are watching and ears are listening ?
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December 2023 by Shamara
Delivery dropper did not drop package off at my door. Tiffany called from the ups stating the delivery person dropped my package off at the front door. She also state that the person had a package for another house across from me which was a lie also(tried to file a claim and it would not go through. The delivery driver did not take pictures, ring the doorbell or anything I have cameras. They need to hire some real and non thieving azz people. If their workers want what people have work more or invest wisely.
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December 2023 by Shamika Dilshan Wijesinghe
Bri at the store provided me with an excellent customer service and she was so kind and went above and beyond to create a delightful customer experience. Keep it up!
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November 2023 by Ayla Av
Bailey did an excellent job. She went above and beyond assisting myself and I witness her doing the same for others.