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August 2024 by Corina D.
Horrible property management. I just moved in (fall 2024). At the start date of my lease I got to the property and was handed the keys to my unit. To my surprise, I walked in to find an unprepped, uncleaned, unmaintained, roach infested unit. The unit was not swept/cleaned, mold in the bathroom, overspray on the ceilings, bed was covered in dirt and the bed was also missing a leg, my assigned roommates were casually living with roaches in the kitchen crawling over dishes and in the bed room/bathroom space. Needless to say I could not stay there the unit was completely unlivable. I had to book a hotel room for the night as the leasing office was closed at the time. The next day I spoke with management to receive a different unit. They were not at all concerned with the fact the room should have been ready and did not offer to compensate me for the hotel I had to book. Instead they only offered to refund the $50 late fee I was charged for rent (due before move in). They were able to move me to another room which had space for me and my roommate however the existing roommate in the new unit has a child living with her even though this complex is for student living. I had no choice but to except this unit and hope for them to evict her soon. They are unable to give me a timeline for when this child will be moving out for all I know I could be stuck in this unit for my entire lease. I told management this is unacceptable and not what I signed up for and they have offered my two options to address the issue. First option, I could sign a new lease to live in a 2 bedroom 2 bath with my roommate which is $200 more per month than my additional lease. This option is completely unacceptable I can't even fathom how they expect me to pay them more money for issues they created for me. Additionally my lease states that if the owner relocates me to unit with a higher rate, I will continue to pay the rate in my original lease. I have pointed this out to them and they still expect me to pay the higher rate if I choose to live there. Second option, they could get ready for me and my roommate a 4 bed 4 bath (which matches my original lease) within the next week or so. I am very hesitant to choose this option as the unit is located on the first floor which my original unit was located on the first floor which has the infestation. I don't know for certain if the infestation is a first floor issue but it definitely won't help the situation as I know that the complex as a whole has a bug/roach problem. I did ask to view the unit prior to making a decision which they won't allow me to do until I actually make a decision first on what unit I'd like to take. The whole situation is a complete inconvenience to me and if I had known it was going to be this bad my roommate and I would have chosen to sign with a different apartment complex.
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August 2024 by Ganon Wilson
I lived at this place a year ago. It deserved two stars, despite the horrible roaches and maintenance responses. However, it really reached its one star review once it charged me for damages without any evidence or clarification of those damages. For all I know it could be the damages that I reported (which they never fixed). Therefore, I would definitely recommend not living here ?
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August 2024 by Dr. Sherin James
Poor management and rude office staff
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August 2024 by Goly Vang
If I could, I want to give absolutely zero stars. Honestly do not even want to rate this apartment. This place has terrible management with no organization. Management and workers are uncoordinated, emails that are sent to them do not get read and they claim the emails to be "lost." No communication from them until the last second and we're left scrambling our brains about what went wrong. Do not rent here!!!
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August 2024 by Simrit Shawla
Genuinely wished that this place had better management!! They don't do anything for their residents regardless of if there's a leak or mold at the apartment. I stayed at Alight for 2 years and I am so glad to be out of that place. Yes, the rent is fairly cheaper than other apartments nearby but it’s not livable with the mold and the constant fire alarms. They also have random "check-ins" and this isn't the dorms where the RA does a monthly checkups. If you also get a room next to the trash, its absolutely horrendous with how the trash maintenance is as well.
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August 2024 by C Wilson
Poop in the hallways. Trash in the deck that blows all over the neighborhood. Car break ins. Squatters in apartments. Overflowing trash room. A towing company that admits they accidentally towed your car with a paid and valid decal, then hangs up the phone when you ask for a refund. Just not worth it. Been around this city awhile and have never seen this improve.
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August 2024 by aishwarya vallem
This place is absolutely disgusting, my apartment was infested with German roaches and mold everywhere I was sick for a week. And now they’re adding a bunch of extra charges to my account for no reason. Genuinely regret ever signing a lease here.
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August 2024 by Pullagura Karthik
Worst rooms worst service not worthy office people are to rude and they won’t help
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August 2024 by Montana Henderson
If you love marijuana, animals that are not permitted in the building that leave poop everywhere, and an abundance of rodents including roaches and trash than this is the place for you. Plus, the management that you deal with throughout your lease are the exact reason college apartment management groups have such a bad wrap. Maintenance requests are left unanswered for weeks and when you try to get in contact with them they are absolutely no help replying with “I’m sorry we’ll have a response in a few business day” and then never helping again hoping the problem will go away. On top of all of this expect random charges throughout your lease with a bonus fee when you leave of the imaginary charges where they go and “repair” the “damages.” It’s ironic damaging something when the exterior and interior is decrepit and smelly. Rebranding the building to “alight” was a sorry excuse for revamping what all of UAB knows as the trash hole.
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August 2024 by Abby Miller
I was just here for 2 months for the summer and it is the worse place I’ve ever lived.
First of all, when I moved in my apartment was nasty and both the shower and toilet were broken. It took 5 days for them to fix the shower.
My apartment had flies, roaches, and ants. It also smelled bad.
The dryer was broken. My roommates have been submitting maintenance requests since March about it (5 in total!) every time it just gets marked as complete and they never come to look at it.
The AC broke twice.
The fire alarm once went off for 2 hours straight (it doesn’t help that they chose the worst alarm noise for it)
And despite the apartment being “pet free” there is dog poop all over the hallways. I’ve stepped in some before.
Management is rude and doesn’t care about you.
The girl I subleased from PAID ME to live here and I see why.
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July 2024 by Beth Martin
Never ever live here. Seriously. I get it, I'm broke too and beggars can't be choosers but in this case, choose differently. There have been nights I've considered sleeping in my car in the parking garage until I remember the absurd number of car break-ins that occur regularly. Everyone has pretty much stated the issues very plainly (particularly their disregard for Alabama tenant-landlord laws, which they still manage to overstep in such a landlord-friendly state. Management, please learn about Title 35.), so I will try to keep this brief. They could tell me my rent will be a one-time payment of $25 and I can live here indefinitely and I still would not sign a lease. I genuinely feel robbed of my money and my wellbeing. Everyone that has suffered through a lease here should be entitled to a cash reward. The only way I will ever put money back into Alight and the Scion group is if I somehow have enough money to buy the building so that I can immediately demolish it. If you truly have no other option but to live here, good luck.
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July 2024 by Stephanie S. (산)
My negative experience at Alight is too long for me to type on here, so I have attached photos of my 3 page review.
Overall: since May 2021, my experience at Alight has been disappointing for several reasons. Disappointed is an understatement:
Fire Alarms: The alarms are a constant disruption, often blaring late at night for extended periods, causing sleep deprivation and potential hearing damage. Management's response to these frequent occurrences has been inadequate.
Cleanliness: The hallways and stairwells are consistently filthy due to residents' negligence and ineffective management. Trash piles up in the parking garage, emitting a foul odor that persists, because of some residents not cleaning up after their pets.
Management/Staff: High turnover among staff leads to inconsistent service and HORRIBLE communication. Despite claims of a smoke-free environment, the constant smell of weed remains unchecked, causing discomfort and headaches with me and my roommates. Renovations in 2021 were poorly managed, with workers mishandling personal belongings and leaving dust and footprints throughout, plus getting my computer WET because all my belongings were tossed and stacked in the bathtub without my knowledge until I got home.
Safety: Security concerns are prevalent, especially in the parking garage where multiple cars, including high-end vehicles, have been broken into. Management's slow response to fixing security gates has contributed to these incidents.
Living Conditions: Promises made during move-in were not honored, resulting in placement on the first floor next to elevators instead of the fourth floor as agreed. This unit was plagued by a severe mouse infestation. It was not resolved after I got to switch units 2-3 months while I was on the 1st floor.
Maintenance: Maintenance requests are frequently mishandled. In May 2024, our AC was out for 15 days with no compensation offered and they did not reach out to us. A flooding incident on the first floor caused significant inconvenience due to last-minute notification of water shutdowns.
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July 2024 by Jamiya Meadows
Literally the worst place to live in. I have been having mold growing on my ceiling for months and they still haven’t done anything about it all they say is “we don’t have an update on the situation” .Fire alarms go off constantly, the maintenance people never do they job but stand around and smoke out in the back. the mangers suck they don’t really care as long you pay them. the whole building is infested with roaches the halls is never clean let this be the last place you ever think about moving into.
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July 2024 by A M
Lights went out at 7am all on the 1st floor not sure if it’s in the whole building. What happened to generators?? There has been no updates or communication from the leasing office or manager. People have jobs and class to get ready for.
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July 2024 by Ashley Tong
Worst apartment I’ve ever stayed in. The staff is mean and unprofessional . No issues ever for resolved quickly unless you go to the front desks me confront people . Nobody is professional even the manager . They don’t know how to run an apartment complex or communicate .
