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“David and The Crew are the Best. Always does a Great job on repairs on my Truck.And the free Coffee is a win win. And the young lady up front takes my money with a smile.?”
“I’ve recently reserved 15-passenger vans to transport my senior adult choir to present their concert … and for a picnic event. The personnel at our Homewood location of Metro Truck Rental have always been so understanding, helpful, and supportive of our needs … and of last-minute changes. We are so appreciative and grateful for their customer-service-minded attitudes and orientation. We will definitely continue to use Homewood’s location of Metro Truck Rental for our future transportation needs.”
“We are a new company and have a odd ball attachment we needed to use with a mini ex. They spent all morning formulating a plan to fabricate a bracket to make it work. I will never use anyone else for equipment rental these guys are top notch!”
“I had the most pleasant and quick experience. When you’re moving you want this service to be quick and it was! Brian was the one who helped me. He was very sweet & helpful. Also very attractive! Hahaha”
“ stars
I've had the pleasure of renting from Enterprise Truck Rental located at 101 W Park Drive Birmingham, AL, and I must say, their customer service is truly exceptional! The team, from the moment I walked in, was extremely welcoming, happy, and helpful. They went above and beyond to ensure I had a seamless rental experience.
What impressed me most was their willingness to help and resolve any mishaps that arose during my rental period. They worked tirelessly to make things right, showcasing their commitment to customer satisfaction.
The staff is knowledgeable, friendly, and always willing to lend a hand. Their positive attitude and dedication to excellence make them stand out from the rest.
If you're in need of a reliable truck rental service with exceptional customer support, look no further than Enterprise Truck Rental in Birmingham, AL. They've earned a loyal customer in me, and I can't recommend them enough!
Keep up the fantastic work, team!”
“Always,a pleasure to deal with this shop.The team they have put together will do everything possible to meet and in most cases exceed your needs.I feel this shop is a amazing place”
“I can't tell you how pleased I am with the experience I had. The lady that assisted me was very friendly and helpful her name is Andrea D. She made transaction and return effortless. I will be going back to this location again. I will also recommend this location to anyone.”
“After a horrible experience and being told that I'm "a risk," the day before by Enterprise Car Rental who I'd sworn by for over 7 years and used from a travel CNA all the way up to a travel RN, and being told that Alamo, National, nor Enterprise would rent to me based on someone else's (not even the customer) behavior and the fact that I called customer service to inquire about policy because of just rented from them in July and the night before, and had a future rental set for the 24th of September, I thank BUDGET for stepping up and making me feel like a human, a citizen and not an illegal attempting a crime. Thank you for helping me. Thank God for my parents still being alive and helping me keep a cool head and calling BUDGET! You've gained a customer for life!”
“Couldn't ask for a more knowledgeable dedicated group of guys. Service is always top notch. And Rusty he always has fresh coffee ready. Thanks y'all make renting a trailer easy and hassle free.”
“Awesome place!!! They were quick and friendly and I really appreciate them for making it so easy to rent a uhual truck from them when we needed it especially last minute.”
“I'm officially a budget rental car fan. I had a reservation with enterprise and got screwed over. I reserved a vehicle and when I showed up I was told they didn't have my vehicle nor could I rent a vehicle with a debit card.
Budget not only found me a vehicle at the last minute they also allowed me to rent my vehicle with a debit card. The rental was also an upgrade to what I was going to rent from enterprise plus it was less expensive! Hats off to Budget rental cars at the Birmingham airport! Great job keep up the good work and excellent customer service. Thank you!”
“After 3 hours of running to 2 different locations and over an hour on the phone with uhaul, this location solved my needs. Very friendly front desk staff. Clean environment and the truck was clean and easy to operate.The staff at this location made everything so easy after such run around we had been through all day.”
“Sara the manager at this location helped resolve a drop off problem that broke down 3 times via phone with main office, 1 time in person & several $ charges later with the Uptown location. She went the extra mile after I wasted hours on the phone dealing with my drop location a week later. And they still tried to stick her with the problem she was not involved in. Shady. Rent from this location.”
“I have recently had some bad experiences dealing with U-Haul locations, but my experience at this location was excellent! The guy behind the customer service counter was super friendly and my reservation was set and ready to go. I had absolutely zero issues with picking up the equipment and dropping it back off. Even though they aren’t the closest to me, I think I will make this my go to location along with the one in Vestavia. Those locations seem to get it right!”
“Convenient location, easy processing, & plenty of selection. The Department Manager - Patrick - is friendly, knowledgeable, & very helpful with making sure you have the right equipment/truck for the particular job you're renting for. High quality Customer Service.”
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“Brad was super helpful getting me set up quickly with both a unit and a truck in less than 12 hours and gave me a really good deal too! This was my second time renting with them, and I will use them again in the future if I require it, for sure.”