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November 2023 by Justin Norris
Purchased a set of 33" Nitto Ridge Grapplers at this Mavis and had them installed there. Ordering and installation of tires went well. The quality of tire install not so well.Tires were bad wobbly leading me to believe they missed the mark on the balancing. Took two other visits before an attempt at rebalance was made. Rebalance ended up being worse. Jeep is almost undriveable (Shaking and wobbling).Staff did offer, if it still wasn't right, to rebalance tires again. I just can't bring myself to go back a fourth time. Maybe smaller tires are balanced well here, but wouldn't order any large tires and have them installed here.
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November 2023 by Alyssa Vann
I encountered a last-minute issue with my brakes and had an urgent need to reach my class within the next hour. Thanks to the assistance provided by the staff at the Lakeshore location, I was able to have my brakes repaired and even managed to work on some homework in their comfortable common area. I'm grateful to Mavis on Lakeshore for their help.
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November 2023 by ashley howard
The service was great and speedy. I was able to get my oil change and address all concerns with my car that i don't know. Jay was great at educating me on everything .
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November 2023 by Grace Temple
The service at this Mavis location is great! They are incredibly helpful and work quickly to solve any issues you may be having with your car. Would highly recommend.
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November 2023 by Samonica B.
Got break work done a week ago...not even 2 weeks later my brakes went out! They wouldn't admit to any fault and on top of that tried to justice me when I brought the car back. Lied about the cost of the part and only wanted cash ironically. Got the receipt for the part and it was only half the price I was originally quoted! Definitely won't be going back!
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October 2023 by Darius Riggins
Always an excellent experience going there. Guys are all top notch workers. They go out their way to provide top flight customer experiences.
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September 2023 by Destiny Nabors
I just want to highly recommend this location! The staff are all so professional. Kijuan did a great job getting me taken care of for my oil change!
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September 2023 by Emma Cook
I had a great experience here with phenomenal service from Kijuan! Will definitely be returning.
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August 2023 by Nicole Cruse
This store manager was so nice and professional!! Very quick service and they were actually honest and told us that our tire didn't have to be replaced instead of just trying to make money off of us. We were very impressed with the friendly and knowledgeable staff and I would most definitely recommend this store to anyone they were great!!!
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August 2023 by Fiona Taylor
Justin gives superb and quality customer service. Always professional and courteous. He strives to make his customers happy. I'll always come to see him for all my car service needs!
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August 2023 by Northern Steeleiii
I want everyone to know. that I have had a wonderful experience here. The manager and Co manager when above and abundantly ceiling working with me as a customer. I Love this .
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August 2023 by Leslie George
Chris and Greg helped me with my tires. Chris explained everything so that I understood what I needed. Mavis on Hwy 280 is my car place for tires, oil change and maintenance.
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July 2023 by David Hall
So excited about Mavis! I took my truck to Hendrick with an appointment for a metal clanking sound when I hit bumps. They kept my truck for 2 weeks. With me calling every day, I kept getting “we’re busy and we haven’t gotten to it yet.” I had a set appointment. I was not a walk-in. Two weeks later, the Hendrick service advisor called and said “best we can tell, it’s a loose fog light assembly. We suggest replacing it.” The quote was right at $1,000. I rejected it because the sound was a metal clanking sound and the fog light assembly is plastic… I took my truck to Mavis on Lakeshore. It took a handful of minutes after they took the tires off to realize that a clip on the brakes was missing causing them to rattle. Fixed in less than 20 mins total. Mondo and Cisco are amazing. These guys have been pleasant and helpful every time I go!
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June 2023 by Jeremy Jay
MY CAR WAS MESSED UP BUT IT WAS A GOD SEND I RECOMMEND ANYONE HERE AND THEY ARE FLEXIBLE WITH TIMES GREAT CUSTOMER SERVICE MANGER AWESOME 10 ACROSS THE BOARD
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June 2023 by Auby Walden
I’m giving this Mavis a huge 5 star rating because the two tires that I originally ordered did not make it in. Eugene went above and beyond calling around to find two tires to pickup same day so they could have me on my way! Superb customer service!
