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March 2024 by Skyler Bell
Awesome store with a great selection and even greater customer service!!
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January 2024 by Nate Cicero
Savannah and heather had amazing customer service and helped me thoroughly
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January 2024 by Adrian Odom
Savannah and heather were great
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January 2024 by Dmitrius Dworek
Clayton is the MAN! Heather is the GAL! This place is the bomb. So friendly. Always cordial. Very knowledgeable place and people.
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January 2024 by Antonio Montana
The staff at this vape loft always treat me like family. They are very accommodating to me and always get me exactly what I want.
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January 2024 by TeDarius Forrest
Always a great experience here! The staff are all kind and helpful! Prices are definitely reasonable! A must go!
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January 2024 by Patrick Hall
Excellent service and products on both the vape and the hemp side. Don't be afraid to ask questions they are very knowledgeable and everything is reasonably priced. They are VERY about the rules and the law. So be sure to be appropriately aged and to have a valid ID. They also have a membership program and a giveaway sweepstakes going on right now (Dec 202)
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January 2024 by Ryan Howard
This shop has some of the best customer service of any vape shop in America. I have visited several times while in town for work and they literally have everything you need.
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December 2023 by Amber E. Price
The first time I went to this shop I enjoyed it. However, I was refused service due to not having my significant other with me. For reference, my significant other was at work at the time when I went and I was going to pick up something for him. We both are way over the age of 21. I was then told by an employee at the shop in a rude manner to look at the sign. I personally will not be returning here.
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December 2023 by Heather feather
Been hearing about vape loft. Live here for a years. But finally made it over with my friend . I accidentally forgot my id. I get it the law. My friend was just going to buy it( ten years younger) but the host was being beyond difficult . Technically she can buy two but she said “ I know it’s for her tho” like ?? I’m 32 I showed a picture of my id on phone. Just so difficult. As she talks about how pregnant she is? Well legally that’s weird too. I dunno the whole vibe .. ask my friend “ why her id is from . Why somewhere else” does she live here now. Is this and interrogation. To smoke a vape . Never have this experience at any other shop in Bham. Damn.
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September 2023 by Edwin Douglass
Great experience when I have gone in to purchase vape items. Felt like the staff took the time with me on purchases. Great quality e-liquid and devices ?
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August 2023 by Bridgett Glaze
This is my second time visiting the first time was awesome but today it wasn’t as pleasant with the customer service the guy seemed mad because I wanted all my change back which was a Penny but it was my change and I wanted it lol he said they round up it round down with change ??I sent at 7:15pm
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August 2023 by Ashley Elizabeth Beck
Always a good experience and the manager is a freakin doll and always manages to find the perfect flavor vape- super sweet and patient with a customer that doesn’t know much about vaping and always has too many questions, 5 stars handsDown ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Birmingham Wings & Waffles
Heather is great. Very knowledgeable and professional. Store has a great selection and atmosphere.
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August 2023 by julia springer
Best Vape loft in bham! Super nice product, and literally the best customer service I’ve encountered.