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June 2024 by Yolanda “Yoyo” Davis
Love ther service but not the wait time.
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June 2024 by Nannette Lyons
Went to look for a truck. The sales rep would not even let me look at the trucks on the lot. He told me that banks only want to deal with people who have lots of money to put down. I left, but then he had the nerve to call me.
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June 2024 by Shelia Conway
Horrible experience. I would never recommend anyone to buy from them.
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March 2024 by GoldTop556
I've bought many Toyotas from Serra. They take good care of you.
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March 2024 by T W
I didn't buy a vehicle from there, but they're getting five stars for a clean building, friendly staff and good customer service.
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February 2024 by Daneen Wilson
I'm always happy with the service here. The ppl are friendly from start to finish, the waiting area is nice & the snacks are great. I will gladly give 5 stars if/when they get a second alignment station installed. If you're going in for anything tire related, definitely expect a 2 1/2 - 3 hr wait time. Great job overall, though.
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February 2024 by Jermaine Fikes
I always have a good time at Serra until I am thinking about buying a vehicle
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January 2024 by Joseph Wilson
Josh Wood makes servicing my RAV4 super simple.
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January 2024 by erick itotia
Customer friendly
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January 2024 by Gordon Williams
I bought a new Prius (harder then hens teeth to find) I was having great trouble with the car play
Went to service department, they said I nya salesman. Since they don’t teach service people how to do this stuff
Ok go find a salesman, he said why did you buy this here, I said cause you don’t have one
He chuckled and said yeah they are hard to get
He said he couldn’t figure out what the problem was and I should take it to service department
Oh well does this surprise you about Serra
I bought it in Rainbow City, and recommend others to trade there
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November 2023 by Pam Kitchens
They always take care of me
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November 2023 by jeff
They were very nice we've bought wll our vehicles
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November 2023 by sargentak47dude1
I responded to a Facebook post for a 2022 TRD 4runner, and the only price amount on the post was the down payment. So i ask for the full price and they responded by kinda brushing off that question and proceeded to ask me for my information so i can test drive it and i responded that i didnt ask for a test drive and he responded "If you don’t want to come check out the vehicle why would I entertain you?" Then he said "I’m looking for buyers not window shoppers". Very unprofessional
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October 2023 by Ernesto Obregon
The service was fast, good waiting area, reasonable prices.
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September 2023 by Cynthia White
Awesome
