March 2024
Heather was super rude on the phone. Not sure why an attitude is necessary for doing your job. Not a fan of dealing with this company.
January 2024
I was denied authorization to a specialty drug that keeps me alive. This company had the need test results and still refused my doctor a peer to peer review. I clearly qualified. They did everything they could to drag it out until the end of the year when I changed insurance companies. They are the worst!
December 2023
RX benefits does not required you to get a prior authorization for a narcotic. But they do for medicine to help with p c o s problems. PATHETIC
