Royal Buick GMC is a family-owned and operated dealership that has served the community for more than 50 years. It is committed to providing the best customer service and prides itself on customer satisfaction, considering itself to be "the dealership that is different." Customers report extremely easy, friendly, and enjoyable purchase experiences, describing the process as smooth and the staff as professional, knowledgeable, and honest. Sales personnel are noted for being understanding, patient, and for making customers feel no pressure. They take time to walk through every detail, answer questions honestly, and are easy to contact with quick responses. Customers feel their best interests are in mind and appreciate staff that go above and beyond. The service department also receives praise for doing an amazing job with maintenance work. This combination of excellent sales and service leads customers to state they would not hesitate to buy there again, that they will be repeat customers, and that they will definitely recommend Royal to friends and family. Many call it a wonderful experience and a top notch dealership.
This was my first visit to Royal's service department. It was just an oil change and tire rotation. Ralph was the service manager and he did a great job.
October 2025
Dropped truck off for service. Took good care of me
October 2025
Salesman Daniel was very professional, knowledgeable about my vehicle and answered questions honestly. Did not feel pressured and was able to work out a great deal.
