Ross Dress for Less offers the latest fashions and brands for family and home at 20% to 60% off department store prices. Customers report nice merchandise at reasonable prices, describing the experience as a treasure hunt for finding nice clothes for a good price. However, your visit can depend on several factors. The store is sometimes crowded and may not have enough cashiers. The selection is unpredictable; you might find zero items or get lucky and find a shirt or two. The clothing racks can be disorganized, with sizes scrambled together and seasonal items mixed, making specific searches difficult. The physical store and fitting rooms have seen better days, sometimes with maintenance issues like water leaks and buckets collecting drips. Service varies, with friendly employees making for a mighty good day, while others can be crabby. It is not a place everyone goes often for these reasons, but it is okay for those who enjoy the hunt.