-
October 2023 by Jeremey Wynn
I’m not one to leave a bad review for a company because I know things happen, however, I haven’t been this upset in a long time. On September 1st, I called to schedule a move for September 16th. I paid my deposit, which was $150, got a confirmation email, and was told the movers will be at my place between 8:45am-9am on the 16th. Moving day rolls around and I call at 8am to confirm my move and I get no answer. I called over 10 times and still didn’t hear from anyone. I even left a voicemail in hopes that they will return my call. It is now 11am and I have yet to hear from anyone. I have no respect for a company that doesn’t have the ability to communicate with their customers. Especially if they have already paid a deposit. If you are in need of a moving company, please continue looking. Do not use this company. Very unprofessional.
-
August 2023 by Kathryn David
They were here on time, professional and finished quicker than expected. Highly recommend!
-
August 2023 by Cindy Bibb
Great guys hard working
-
August 2023 by Wason Carroll
Guys did a great job moving us across town. Very nice to work with.
-
August 2023 by Alycia Denea
Loved the service from Corey and chase
-
August 2023 by Elena A Reed
Very professional and communicated & provided useful moving tips. I will recommend them to others.
-
August 2023 by Sho da Don
Great service! Very helpful and very careful with our things.
-
June 2023 by Jordan Tippins
I honestly was going to write a good review about my experience with this company UNTIL I noticed dented furniture (least of my worry) and my TV completely ruined (which we had to replace). I have been calling for at least four days straight and have left multiple voicemails about this issue. I find it highly unprofessional of a company to dodge calls and ignore a customer that paid them for their service and also helped move stuff along with the movers. I am a woman on a single income who just bought a house, and clearly I was not looking to have to buy a whole new TV on top of that due to the negligence of the moving company. I do NOT recommend this company to anyone. All I'm asking is for a call back, instead I'm getting ignored.
-
April 2023 by Mateo Serrano
Don’t understand how this company is still open , thankfully one of their stores we serviced 2 years ago shut down, now they should shut down in whole asap!Update: just looked at their response and it was already unprofessional from the beginning, my mom serviced one of your locations in miami, that btw has permanently shut down, to move from there to south carolina and the experience was horrible just look at the reviews! a complete nightmare and she had to pay so much money for them to have stolen half our stuff and damaged it as well, we had to end up replacing most of it.
-
March 2023 by Preston Jones
Road runner just completed an out of town move to Birmingham for me and my family and did a great job. Chase is very personal and transparent about pricing/scope of work. Quote was accurate and they had the right equipment for the job. Moved some very heavy and awkward items dealing with staircases. Worked in tough rainy conditions is well. Their crew was very friendly as well
-
February 2023 by Shelby Riddle
Pleasant experience with Road Runner for my recent home move. All the guys were professional and courteous and treated my fragile items with care. Chase is also pleasant to work with and was reachable at anytime. Highly recommend Road Runner for your moving needs.
-
January 2023 by aniya beckwood
Service was the best. Corey & Chase were very nice, respectful, and professional. They came in & did the job very fast. I would recommend them to anyone.
-
January 2023 by naquan williamson
Exceptional Service! Corey and Chase did an excellent job with my grand piano, storing our furniture plus piano in their amazing downtown building. Easiest move ever! Thanks!
-
January 2023 by Tavoris Melton
I called in for help to move my family and they were very fast paced and the help they delivered. Corey and Chase were patient and also very fast. I wasn't expecting the services they provided, but it was more than enough. My wife was very happy about how fast and professional they were that she wants to use this moving company for now on. Thanks Corey and Chase.
-
January 2023 by lashun williams
We used them to move our stuff from our storage to our new home. The crew worked very quick and very efficient. They were very respectful. They moved everything with care. Couldn’t have ask for a better group to move our stuff. I highly recommend them!