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November 2023 by Corey Robertson
The team at my location is very patient and kind and supportive. It goes above and beyond for all my needs. Thank you all
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September 2023 by Original. Nika
Easy to sign up and apply. Have amazing choices of items to choose from.
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September 2023 by Simply Lai Lai
She was very helpful with getting me what I wanted
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June 2023 by David Sears
Good service, delivery and picked up item when no longer needed
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June 2023 by Kim Collins
My payment schedule has always been every 2 weeks on my pay day now it has changed on the opposite week. A worker came to my house 3 days after due date scared my underage child when she was alone and wouldn't leave threatening to come in the house and take the stuff. This is unacceptable and I really want to press charges at this point. I had to threaten to call the police over the phone to gwt her to leave
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March 2023 by David Lucas
Stay away from the store like the plague try to get a TV twice from them the first time they didn’t show up till way after the window of delivery time. No call no contact just knocked on the door and said we’re here with the TV after I’ve waited all morning for them to bring it was supposed to be between 10 and 12 did not show up after 2 o’clock Second time that I was won’t give a second chance I decided I will go get it and pick it up. They didn’t have the model I wanted but at another store, Jasmine swore up-and-down that it would be there Saturday for me to pick up our raft Saturday band the store manager didn’t know anything about it had to contact Jasmine her excuse was she forgot to send the guys to go get it they don’t follow through with. What they say lack of communication with the customers the district manager is great but the store and he’s completely revamp. People needs to be let go and new people need to be brought in or the store needs to be completely retrained.
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March 2023 by Briyana Kimber
Great communication and excellent customer service from jasmine.
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March 2023 by David L.
If I could give the store zero stars, I would try it on two different occasions to get things delivered. They lied to you about the times and do not contact you when times have been changed or promise you they'll have it and you can pick it up and when you go there they've never went and got the item that you requested the district manager is great but the store needs major work. All the people need to be retrained to do what they say and have better communication with the customers stay away from this place you can go to Aarons dealt with them a lot more friendlier better people.
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December 2022 by Kevin Roscoe
Great customer service
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December 2022 by DeQuan Kemp
Very great people
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November 2022 by The Jones
This is my first time dealing with this company and the worst. The manager at the store location was rude and disrespectful, he doesn't need to hold a manager position at all. I would not recommend this company because of the first impression, I just want to pay for what I have and not purchase from them again.
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October 2022 by Saquan Bolton
Started good then ended a bit poor
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November 2021 by Pascal Joseph
Service was okay I rented a sofa seating loveseat and when I call them back to come pick it up because I was getting another sofas and loveseat did I did not have to pay monthly for they said it was coming that day and it never showed up and then Saturday when I went in the store I found out that they have not even started the process I'll put it in a system so that was going to charge me for another month that next day. Then they told me it was running behind but when I passed by the store there was two trucks sitting there doing nothing I rate them two stars for the simple fact that the loveseat and sofa set what's very nice Quality Furniture but that service and the way they handle things was horrible they need to do better
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April 2021 by Keira C.
I called in looking for a specific item and Quentin, the credit manager, searched around town- without me even asking. Great customer service is a rare find. Very happy with the experience I've received!
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October 2020 by Christy Dawson
Awesome customer service. They really care about there customers