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January 2024 by Russell Collins
Do not trust Regions Bank with your money. Terrible customer service. Zero customer support. Management lacks managerial skill sets. Poor business ethics. #regionsistrash #bankanywherebutregions
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November 2023 by Angie M.
CHECKS AND BALANCES! Came to Regions today with my partner as he had some questions about his credit card. We came inside and were greeted then he was taken back to chat with a lovely lady named Kimberly shortly after. I waited in the eating area while he was in the meeting. The employees of this branch are very accommodating and there to help. Efficiency is something they pride themselves on and it shows. Kimberly helped my partner to better understand what he needed to do and he walked out of their with all of his questions answered and a weight lifted from his shoulders. We will continue to come back here and work with the employees here. Very pleased!
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September 2023 by Carla Martin
My recent experience at the 5 Points South location was excellent. The gentleman who helped us (Zachary Rutledge) was extremely knowledgeable, professional, and courteous.
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September 2022 by Steve Ellis
Great Service
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March 2022 by Ai Star
DO NOT bank at regions. Worst bank in the WORLD. Held me financially responsible for a bank error after I was assured by multiple bankers that would not be the case. Every single time there's an issue no matter what it is I'm told that their systems are automatic & they can't help me. THEY submitted the complete wrong paperwork in addition to misinforming me several steps along the way & I'm the one that has to (literally) pay for it. Disgusted by the lack of care this company has for customers. Switching banks ASAP.
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January 2022 by Sunday Chacabula
I had to leave this post here as a sign of gratitude since that is one of the least she asked of me. From my calculations, I made $10,200 in 1 week trading since Emily Alison started managing my account,I haven't experienced any regrets in continuing binary options trading, though i lost a lot when I started as a newbie but since i met her i have always been smiling, i feel so much joy each time i log in daily to see my trade records and balance she is indeed a good expert, .experience this for yourself action speaks louder feel free to ask me more or contact Emily Alison
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January 2022 by Britney McKenzie
As someone who was once an employee of the company and worked in all areas of a branch... can definitely say the Saturday drive thru is one of the slowest. It may be due to lack of employees, but either way. It's sad.
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September 2021 by Tianna
I was a little concerned to go to this Regions due to many bad reviews, however, I had the opposite experience: it went very smoothly and the customer service was awesome. I was helped by (I believe his name is) Gabriel and he was extremely friendly and helpful. Very satisfied!
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May 2021 by Linda Fincher-Mason
This place has an inconvient drive thru. Handicapped parking in rear with side entrance saying go to front entrance. Safe deposit boxes are down 2 sets of stairs and an appointment was needed to use the box.
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October 2020 by MailSlotDissatisfied
Attention Servers in the 5 Points area: Don’t stop here to attempt to get larger bills changed into smaller bills if you don’t have a Regions account, they will not help you.
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September 2020 by todeyon s
Terrible Terrible Terrible bank in 5points west the fat girl bank teller inside is always mean you can't ask a question with out her getting smart with you and hey its not my fault you look the way you look you might want to talk to your parents I'm just here trying to do a little banking that's all
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July 2020 by Bruce Anglin
Rude...Rental Cop Rude,
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December 2019 by Vince.of.Hearts
Great staff, great customer service, I drive farther just to go here, I honestly have no idea how they got all these negative reviews
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November 2019 by Daniel Bridges
Clean, comfortable; substantial wait on Saturday, missing bicycle rack, and could have better space utilization (large space feels empty)
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August 2019 by Latara Jackson
Thanks for having me waiting & wasting my time for nothing Ms. Jo you were not a bit of help. I swear some people make the simple complicated. I should have paid attention to your low rating reviews 1.8 because they are so true. Will never be back or refer anyone here worlds worse branch!!!