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December 2023 by Carmen Maria Austin
Pleasant, effective personnel
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July 2023 by Tiffany Hall
Fast friendly banking
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March 2023 by Lisann Taylor
Poor customer service everytime I use this branch. Either the ATM is broken, or they're short staffed so it takes 30 min to make a deposit. A good 20 if you wait patiently at the drive up window. It takes a good 10 before anyone acknowledges you're even standing there.
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June 2022 by Valerie Paul
Came in to get something notarized. Jean-Paul not only helped me professionally but was friendly and had a great personality. Great customer service!
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October 2021 by Steve Bobulinski
The worst customer service on the planet at this branch
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March 2021 by Brian Williams
I actually like the bank , but basic human needs unmet. No restroom.
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August 2020 by scott davis
This is the worst customer service bank I've ever dealt with. A business tried to run a $25.00 payment through my account 14 times in one hour. Just before my paycheck was automatically posted. Regions charged me 14 NSF fees. I closed my account and will never do business with this company again.
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October 2019 by Cashidah Hunt
Best branch in Hoover! Branch manager Brent was welcoming the entire time along with his team!
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August 2019 by Pamela Collier
I have been trying to work with Regions for over a month. Their manager, Brent Todd, will not even give me the courtesy to return my calls. I have even spoken to his supervisor, Tyler Lipe, with no success.
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May 2019 by Gary Grimes
Fast and friendly service. Convenient bank.
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March 2019 by Donna Donaho
When I have a problem or question about my account they are very helpful
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August 2018 by James Goodman
Two staff members couldn't help with my bank problems over a course of 3 days. Had to go on their computer and solve it myself.
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August 2016 by David Gibson
I use the drive through here a lot and they are very helpful and friendly. No complaints!
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April 2016 by Rogue Oni
Horrible be closing my account Them
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June 2012 by Pamala Hutcherson
Great customer service with friendly bankers. May frequent this branch more often.
