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January 2024 by Lashun Colley
They are the best when it comes to doing braids!
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October 2023 by Lauress Kearse
Use to love this place when my girls were school aged. Professional people tended to your needs. I would spend $600 for three heads and had no complaints. If someone did have a problem, Queen would make sure it was fixed. Now there's rude unprofessional people working there. I called a day ahead to make an appointment for 8:30 Sunday morning. I got to the shop on time. I spoke to a lady named Princess 3 times to let her know I was there. First she said, " Okay, I'm coming!" 9:05, I'm still waiting outside and the shop is locked and dark. Another lady walked up and asked me what time the shop opens. I told her I wasn't sure of the regular time. I stated that they were supposed to be open since I was told to be there at 8:30. The lady and I both called again. She pretended to be yelling at someone in the background about customers being outside of the shop and no one was there to wait on us. The moment I started calling around to find another braider, someone comes and open the door. I should've followed my decision to go elsewhere. I found someone else who said they would meet me at their shop. I decided against it because I was already an hour behind my original scheduled appointment. 10:00 is when this lady started my hair. I realized how fast she was moving up from the back of my head. When I felt the braids, they were too big to be small box braids. I complained and the two ladies switched. Princess started explaining size versus length versus price. I told her I know how it work and I don't like my hair long, just pass my shoulders. Also told her the braids were bigger than the small box braids I usually pay for. She start to braid smaller after I told her to leave it and finish. Of course I have bigger braids on the right side of the back of my head. My hair is also waist length even after I asked her not to make them long. How is it, they do whatever they want to after they're given instructions? They act like I was getting a free hairdo and I should accept the style given to me. I want what I asked and paid for. Extremely unprofessional. Needless to say, I will never go back there and wouldn't dream of recommending them to anyone. Princess claimed her daughter was supposed to open the shop for her when I confronted her about being late and wasting my time. At least have the decency to let your client know your running late. They wouldn't like it if a client come up short with their money after they've finished a job. By the way, the lady that was waiting outside with me, her hair was horrible. It looked like an amateur did it. It was done by the same lady that started my hair. They need to clean their bathroom, it's disgusting. You people need to do better! ?Services: Box Braids
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June 2023 by LetheaMusicEnt
Good service love the people they are very fast too get you in and out .
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June 2023 by Daphne Finley
I've been going there for over 20 years the only braiding shop I will go to.
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February 2023 by Tajnea Foster
They say they do locs here but I would not recommend it at all. I came 1/10/23 to get my starter locs and I was happy with them, even though they don’t do color. The problem came when I returned for my 2 week retwist yesterday 1/24. I actually feel stupid because I called the day before to make sure that the same lady that did my starter locs would be doing my retwist. They said she would be there; it would be the same lady. I got there later and the original woman wasn’t there. I said I’d just come back at a later time, but a lady insisted she could do it. I was still hesitant but she said she was the owner, she picked that other lady, and so of course she was sure she could do it. So I trusted the owner to do my hair right and stayed.By the time I got from under the dryer, the original woman that started my locs came. That means I could have just came back later that day and had the original lady that started my locs. The owner could have and should have told me that the lady I wanted to do my hair was just coming in later.When I went to pay, the owner had disappeared, presumably because it was her time to go home for the day. The original lady that started my locs took my payment. I was shocked they charged the same price as the original starter twist when this was just a retwist. Then the original woman refused to let me tip. I should have known then it was because she saw the owner did a poor job.I also wasn’t given a mirror to get a closer look at the hair. The attached pictures were taken as soon as I got home, less than an hour since the appointment. The locs are lumpy and inconsistent. A lot of them have large puffs. I just feel very ripped off and like what was done yesterday could impact the look of my dreads for years onwards. How you take care of young dreads impacts how they look years down the line. Now, I’ve wasted hard earned money, and I need to come up with more to get a consultation from a loctician. And that loctician might very well say I need to start over.Seeing how they let me walk out with my hair like that, I don’t want to ever go back and I wouldn’t trust them to try to fix my hair, even for free. Don’t come here for dreadlocks and I wouldn’t even suggest you come for braids, because it seems like if they make a mistake they’ll just let you pay and walk out anyway.
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October 2022 by Lisa Harris
Told me to come at 8 got there no one there called she said she opened at 8:30 then 9 still not there bad business ???Service: Box Braids
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August 2022 by Alyssa Hosmer
Great braiders. The owner really nice. And prices are fair and they get the job done in a timely manner.
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April 2022 by Alicia T
I love getting my hair braided here, they are always so busy its best to have an appointment.
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April 2022 by Nia Jean-Baptiste
I love this place. Good customer service and talented stylist. Queen you are definitely earned your ?
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October 2021 by Quinese Nichols
I've been a patron at this place for 10+ years I've referred my friends and family. They've always been great.
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October 2021 by Morgan Parks
I’ve been coming to them for years for the same hairstyle. (Kinky twist). They were supposed to be open at 8 which they usually are. They did not come until 9:30, then I had to wait another hour for the lady that does twists. They have new people now and they do not do a good job. Several braids have my hair sticking out and they are not straight or clean. She definitely rushed. The ends are unraveling after 1 day. They are also rude. The lady that was doing my hair kept calling my head big in a different language. She thought I couldn’t understand but she thought wrong. I won’t be back.Service: Braids
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September 2021 by boss lady
I’ve been going to this place over 5 years never went back to get a take down which I know they do and the one day I do I got denied first she told me to come back at 2:30 I come back she says no when she could’ve just said no from the beginning I guess my $40 wasn’t good enough
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July 2021 by Lisa Lewis
Love my hair! They did an awesome job!
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June 2021 by Love Patrice
very unprofessional & they take your money WOULD NOT RECOMMED ‼️‼️‼️
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June 2021 by Earnestine Varner
The lady rushed my hair and had me separating the hair and on top of that my hair messed up real bad already coming down in 2 weeks suppose been tree braids don't use them they will take your money
