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August 2024 by Tara Scogin
Very kind and honest group of folks! We will be going here from now on!
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May 2024 by Terrena Anderson
They are honest and dependable. And great service!
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December 2023 by Don Snell
Great place to get your vehicle repaired...
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September 2023 by Oscar S
friendly and fast
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September 2023 by Ernesto Obregon
Fixed car well and cheaply.
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September 2023 by denise obregon
Great service, fair prices.
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August 2023 by KP Blessed
I took my suv in because it vibrated during braking. I asked them to check the brakes and rotors.Instead they replaced suspension and control arms while charging me $800 that I did not have. Needless to say it didn't fix the problem and I had to return the vehicle the next week only to have them change the brakes and rotors. They charged me an extra $300 to fix the problem I asked them to fix during the first visit.When I confronted them about the first charges which didn't fix the problem they refused to make things right. Of course they denied fixing something that wasn't broken but they refused to acknowledge being asked to fix a problem they overlooked.They charged me for a problem that didn't exist while ignoring the problem that did.I had to pay for both. I encourage you to contact the Better Business Bureau with your complaints. You are not alone.Since the business has changed ownership the customer service has suffered tremendously.
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June 2023 by Chelse Johnson
Had an appointment to get my air checked after I told them that it had to be the compressor and I already had Freon in but yet they still put more in it and I was charged $100 for them to tell me the same thing I told them as if they really checked and I already knew that had to be it. And also the staff isn’t very friendly.
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January 2023 by Cher Smith
I've taken my vehicles to PTL for many years. They've always been fair, honest, reasonable, accommodating.Mr. Tim is retired now but you would think he's still around due to the level of service and professionalism the staff there now exhibits.I've always felt comfortable taking my vehicles there and I foresee me being a patron for the foreseeable future. I also have no qualms about referring anyone to them.Keep it up guys??
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September 2022 by Tabitha Washington
Honest and fair
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July 2022 by Austin Kirby
They took great care of my 4Runner. Thank y’all!
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July 2022 by Larry Kimbrough
Took sister's car there today and as usual they did a great job. Been doing business with them 15 years, never had a complaint. They are honest and if you don't need something they will tell you and not just try to sell you something you don't need. Great staff, recommend these people highly.
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June 2022 by James Caldwell
This is a very integrable mechanic shop they also have great prices!Tim is the best!
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January 2022 by Tim Ferguson
PTL is the ONLY place i take any of my vehicles to when work needs to be done. Tim, Chase, Nolan and Winston are great people. This is a Christian based business and it is built on integrity!
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January 2022 by Karl Braunewell
It's always hard to find a trustworthy car repair shop - I found one. One of the newer repair chain shops in Irondale (main tire installer for Amazon in Birmingham) called me during tire install and informed me that I urgently need new brake pads because I have only 2.5 mm left, plus new rotors, struts, shocks.... and an alignment. Quote was $1500. They are well known for upselling so I figured I try PTL for new brakes instead because of the many positive reviews on Nextdoor. They looked at it free of charge and said my brake pads are only half worn down, and that I don't need any brake job done right now. Wow..that's the kind of honesty you really want in the car repair business. I am SOLD and will get all my stuff, including tires, done at PTL in the future.
