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September 2023 by John M.
Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals, and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way, it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. This particular Publix is located in downtown Birmingham and though it is a bit tighter, they still have a lot to offer. It also has a pleasant enough atmosphere. It is great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities where Publix opens a location are very grateful for a Publix opening by them.I would definitely recommend this particular Publix location or any Publix location for that matter and I give it five stars.
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July 2023 by Linda D.
Publix "where shopping is always a pleasure!" Parking is easy with the garage. Good stock, got what we needed. In and out very friendly staff! Thank you!
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July 2023 by Talishae M.
I love this store but I had to take a star for this.. I ordered a cake yesterday and my husband picked it up today. When he brought it to me all I saw was a huge sticker on the top of the box. I tried to carefully pull it off but it left so much paper and glue behind. This may not be a big deal for some but for me it was. It looks messy. I understand that the ticket has to be on the cake but it could've been placed on the side or even the bottom. Also I was expecting the cake to look similar to the one I saw in the store. It wasn't
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April 2023 by Darrell O.
Very cool location downtown with parking deck and can easily take the elevator down to the supermarket. Very busy inside but with a lot of items to choose from. Deli area was packed with everyone getting sandwiches for lunch and I got fried shrimp and sweet potato waffle fries. Whenever I'm in town to visit I always stop by to get the good fried chicken they make or get a sandwich from the deli. A very cool spot.
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June 2022 by Tank G.
I was visiting from out of town and found myself in need of some groceries. I could not find the store's parking lot, but I am sure that there was one. I did find metered street parking, that was free after 5PM and it was nit too far of a walk. The store is organized and it may be just me, but the prices seemed a bit high than I am use to at other Publix stores.The store was also clean and they have a security guard posted on site. The staff was not memorable during my visit. They were not rude or mean and they were not super friendly and welcoming. They just did their job.This grocery store has a monopoly on people needing groceries downtown. Outside of here, there are not many options. I think a 3.5 star rating is more appropriate, but that is not an option and it is closer to a 4 than a 3 in my opinion, so that is what I went with.
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April 2022 by Gary T.
I live downtown Birmingham, Alabama. To have a Publix within a five-minute drive or even walking distance is lovely. I called the butcher and asked for a Large Pork Butt with bone for smoking on my grill. The sale started on pork the next day. He said, come in at 10 am. My wife went in and the pork but was large but flat. She bought it anyway. When I got home, it was cut in half which made it not good for my needs. I was initially upset. I got back in my car and went back to Publix. Went to Customer Service. No questions asked, refund and out in less than two minutes.I would have given them a five-star but the meat was still wrong. Sometimes, we have to just acknowledge good customer service. Hope this helps those interested.
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February 2022 by Alina K.
Clean store, friendly service and convenient. I wish they can stock more items but overall love the store!
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September 2021 by Angie M.
ROMAINE CALM! Friendly staff, shelves are always stocked well. There is everything under the sun in this grocery store they sell cake by the slice which is delicious as week as Einstein bagels in their bakery. Been coming here a lot as it is the closest grocery store to our apt. It is walking distance from my job and on the way from my job to home since I've been walking almost every day home from work. The staff is always nice enough to lend a helping hand. When we were here last week preparing ourselves in case Ida were to hit us, I noticed a lady with 2 kids and she was getting annoyed that her cart wasn't moving after exiting. She was unaware that the carts lock into place so people cannot steal them. A worker approached her and offered to help her with the groceries as she was handling her children. (Absolutely amazing). The produce section is very well kept. Very clean and tons of options too! This is my publix so yes I will be back for sure!