Pottery Barn specializes in expertly crafted home furnishings and decor, with a rich history dating back to 1949 in Chelsea, New York. The business operates through a vibrant ecommerce site, inspiring catalogs, and physical stores worldwide. Customers often find the selection of furniture, bedding, and accessories appealing for creating beautiful and comfortable homes. However, reviews highlight mixed experiences with customer service, as some shoppers report that staff can be unhelpful or unfriendly, while others express joy in their visits, appreciating the welcoming atmosphere and support in decorating their homes. Overall, Pottery Barn is a favored choice for home decor enthusiasts.
Maybe my favorite store. I think my house looks kind of like Pottery Barn.
December 2024
Most Pottery Barns I’ve been to, customer service is not their specialty. This one was no different. I got what I needed but still hoping they could change up the customer relations part..
December 2023
Remodeling.. less products than usual. Revisit later
