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June 2024 by Alex Benlolo
As a pet supply store, this Petco location is what you would expect out of any Petco; I've been to nicer locations and I've been to worse locations. This one is good, but cluttered in the aquatics section.
As a spot to have your dog groomed, buyer beware. I scheduled a "Bath & Haircut" for my dog online, and the price came out to $54. When I went to pay, the total price included an extra $10 for the haircut and $6 as a materials fee. To be clear, my dog was not matted nor received a breed-specific cut. He is only 25lbs and has medium length hair. That's a 30% markup in hidden fees, which are only revealed after service has been rendered. I was also asked about leaving a tip prior to being able to see my dog, so there was no way of knowing what tip would be appropriate (with all the hidden fees, the groomers better be getting paid well enough without a tip anyway).
The groomers themselves are very kind and professional and overall did a good job. I would have liked a more rounded ear instead of a straight scissor cut, but to be fair I didn't ask for that. It's a good groom for $54 but not for $70.
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June 2024 by Lila Bozeman
I've always had a great experience at this location. Not only are their employees that work there are awesome but their aquatics department is spot on. Check out their community tanks! They are amazing and you can tell that hard work and dedication were put into those tanks. Donald that works in the aquatics dept. has been so helpful every time we visit to look for new fish for our 15+ tanks at home. He answers every question we ever had and if there was ever anything he didn't know (which is rare) he will help us find out. He gives us great recommendations as well as brainstorming ideas to help us what kind of setup we can do for future tanks. He has made it such a great experience the first few times we came to visit that we visit this store just about EVERY weekend.
You can tell that Donald and his team have put in so much effort to making it look flawless as well as keeping the fish as safe and healthy as possible. Don't let negative reviews deter you from getting fish here. Sometimes you can't blame the store in how a fish comes in from a vendor - some breeds of fish are more susceptible to stress and illnesses during transport and will develop ich. It sometimes can't be helped but rest assured that Donald and team will treat anything that may affect the fish they have. Other local pet stores will toss out sick fish because they don't care, however this store is quiet the opposite!
Donald is our favorite aquatics person by far! He's very approachable, knowledgeable, super helpful, and you can tell that he has great passion for aquatic life. We will keep visiting and purchasing fish from this location. Other Petco locations only wish they had someone like Donald. I have bought MANY fish from this store and I have never had any issues and they are all still alive with zero illnesses to this day. Fantastic staff, clean store, great products, and I will continue being a customer!
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June 2024 by Michael Sigler
All pet needs found here.
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June 2024 by Samantha Singleton (Jenny)
ZERO STARS!!! This store and management should be ashamed of themselves. We went in there today on our way home to get another aquarium and canister filter. While we were there we decided to look at the fish. I wish we never would have. 2 of the Tetra had fin rot so bad that it was just raw skin and several of the tanks had fish covered in Ich. They do not develop Ich or fin rot that bad overnight. If you do not know what Ich looks like, it is those white spots all over the fish. They are supposed to be solid gray/silver...not spotted. They are selling these fish to new tank owners who do not know any better. I understand that they are just a fish and not a cat or dog, but they are living creatures too. Shame on you Petco and the management & employees at this store.
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May 2024 by C. J. Avery
Always love shopping for our dogs at Petco, and they love the experience too!
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May 2024 by Chardonnay Regalia
I could joke about selling my cat to Petco this store is awesome!
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April 2024 by Chris Jones
I bought a mouse to feed my ball python. I have vitacare, and had a $5 coupon. My total was only $0.57, and the clerk would not let me put $0.57 on my card (I had no cash on me). She paid for my mouse out of HER POCKET. Where do you find employees like that? AWESOME!!
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April 2024 by D Harmon
Had most of what I needed, staff very courteous
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April 2024 by susan evans
Quick check out and very helpful staff. So friendly too
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April 2024 by Seth Pearson
Very helpful and knowledgeable.
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April 2024 by Elizabeth Cooper
This place is really hit or miss. They have fairly good products and prices but their poor reptiles... I have found 2 deceased reptiles in their enclosures in the past 6 months. I pass them when I go to get bugs for my own reptiles. It's heartbreaking and sad that this corporation cannot properly care for the animals they sell and profit from. Most employees are nice though but maybe not very educated on proper care of the animals in the store.
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March 2024 by Jordan Favors
Just got my maltipoo Zoey groomed today by Sadie and she looks and smells wonderful! Will be returning for another grooming in due time! 10/10
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March 2024 by laura bicknell
Our groomer, Whitley, is great! We took our yorkies to the vet recently and she complemented the grooming job on both of our boys! We highly recommend her! Plus our boys love her (bonus).
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March 2024 by Bindiya Ganatra
I just came in here for very specific dog food and treats…I’ve never shopped at Petco before and Donald Boddy helped me fin EVERY SINGLE item on my list. Super thankful for him!! ? 5 stars to Donald!!
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March 2024 by mike lyons
Keep changing hours for grooming
