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July 2024 by Mark Dawkins
My wife and I have dealt with Murdock Tire for about 7 years now. I'm not say they're are the best because I haven't tried all the others. I will only say that in our experience, they are honest, won't fix something that isn't broke and are the best repair shop in our experience. In my opinion, no need to go anywhere else when you know your repair shop is honest.
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July 2024 by Jeremy Prickett
Murdock had the tires I was looking for on hand and at a good price. They took care of me in a timely and courteous manner.
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June 2024 by sscheir d
Shop manager was disrespectful and unknowledgeable. Used profanity and cannot help himself but to speak ignorantly and rude. Can't wait to spot him in the public. What a total jerk
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May 2024 by Timmy Lovett
My go to place for all my automotive needs. Staff always willing to do their best to help you.
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April 2024 by Markeya Nelson
I needed tires right away for an out of town trip and they were fast with helping
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March 2024 by Courtney Bowers
First of all, let me say we came here because we heard they were a great mechanic shop. We took our GMC to get checked out with a "full inspection" and they diagnosed it with a bad motor. They said the motor was bad and needed to be replaced but everything else looked good and was in good shape.
$7,000 later, we get it back. I would love to say there were no issues but there were. Minor things with the motor but had to be brought back 3 times.
Fast forward THREE MONTHS and the transmission goes out on an uphill bridge in 5:00 traffic, leaving me and my 3 year old stranded. Livid would be an understatement. It literally put us in danger. You would think with 7,000 worth of work that you'll get more than 3 months out of it! We get it towed home and called Murdock and they sent a tow truck to get it since it was undrivable.
Gets to their shop, bad transmission. But.. "we don't do transmission work." So basically tough luck. $7,000 down the drain based off of "expert" opinion and diagnosis. What happened to everything else being in good shape? Why not tell us you didn't even check the transmission?? We trusted them! Now it's a $7,000 lawn ornament. Oh and on top of that, since it wasn't the engine and not "their problem", we have to pay the $400 towing fee they said they were paying to get it towed to them. We towed it back home again ourselves. So the total amount wasted was $7,800. If that's chump change for you, great but it really put us behind financially and with no vehicle to show for it.
Don't waste your time or money. Take it to an actual master mechanic. Don't learn the same hard lesson we did. This has been the biggest headache.
They blame us "for having an old car" so get ready for that reply to this review.
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January 2024 by smileyswag
Excellent place be going here for over 10 years
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September 2023 by Charles McDonald
Simply the best people in town!
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August 2023 by Stewie2Space
I used to really love this place. Brian Murdock is a great man. I went to school with his son, who is now the main person at the business, and I am honestly astonished at how poor his customer service is. They have lost almost all of their employees that they had for years, I’m assuming because Nathan Murdock doesn’t know how to treat employees. He certainly doesn’t know how to treat customers. This place used to deserve 5 stars, but I would rather get my work done at express where their employees change every 2 months. Nathan Murdock is a joke and he is ruining his father’s name and his once wonderful and thriving business. Brian needs to reconsider giving him any authority or even allowing him to work at all.
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July 2023 by L Maples
Great people, service and prices!Thanks guys!
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June 2023 by Thomas Faucett
They are good people they have always meet my needs with a smile and quick service.
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June 2023 by Joey Faucett
They are good people they have always meet my needs with a smile and quick service.
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May 2023 by Gene Smith
Friendly staff, good service and fair prices.
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April 2023 by Kelly Love
Affordable and helpful! Plus three televisions in the waiting area so everybody’s happy. Made blowing a tire in Trussville traffic bearable!
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April 2023 by Pete Townshend
Affordable and helpful! Plus three televisions in the waiting area so everybody’s happy. Made blowing a tire in Trussville traffic bearable!
