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December 2023 by Daniel H.
The other day I was in Birmingham for work and decided I wanted a cozy, casual hoodie to wear when I wasn't in the office. After hitting nearly every other men's retailer in the Summit and finding nothing but gear with massive logos across the chest, I stopped in at this place. I was immediately greeted by the staff and was asked if I needed help. The place truly looks like a place where people who spend time in the outdoors shop, so I was kind of happy to be there. After looking around for a few minutes I found a rack with some awesome bamboo hoodies from a company called Free Fly. I'd never heard of the company, but I immediately thought it was one of the most comfortable pieces of clothing I've ever felt. It was reasonably priced so I bought it, and wore it pretty much the entire time I was in Birmingham. Perhaps an even higher testament to the quality of the product was this: as soon as I flew home my wife felt the hoodie, and immediately claimed it as her own. I can't wait to come back to Birmingham and visit this place a) because it's a pretty cool store, and b) so I can buy a hoodie of my own.
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September 2023 by RAHUL PATEL
It’s more like casual outdoor store.
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May 2023 by crystal duffy
Customer service was lacking. Left after bot being helped on shoes.
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May 2023 by Terrar Johnson
The staff was great. They helped with everything and answered all of my questions and concerns. I was able to find the perfect shoe
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March 2023 by Austin O'Brien
Inventory is always hit or miss. I struggle to find the reason why this store exists when REI is right next door
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September 2022 by Natalie Barrows
JP and Bailey went above and beyond to help my mom find the perfect shoe, even taking the time to explain how each shoe worked. They even helped me find a shoe that I had no idea I needed! 10/10 experience and my mom said it was the best shoe buying experience she had had. Thanks JP and Bailey!
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July 2022 by Johnny B
What a great store! I bought a pair of On Cloud running shoes, and by far the most comfortable shoe I’ve ever worn. The staff was friendly and attentive to my needs. Definitely recommend!
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July 2022 by Elizabeth Bowyer
Had an over 300 purchase and the skinny older dark wavy haired woman would not proceed with the sale unless I gave her my personal information. I have purchased here before without doing it, you just don’t get to return what you bought which I’m fine with. So I left my purchase on the counter and walked out and she cared less. Will never shop here again. Nobody should ever have to give their personal information if they don’t want to… period!
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June 2022 by Jacob Milam
Hands down, the best customer service experience of my life! I was in need of a pair of hiking boots and a gentleman by the name of JP at the summit location went above and beyond to find exactly what I needed! This guy had very detailed knowledge and information about each individual pair I had questions about and took what I was looking for and picked the absolute perfect boot I have ever put on my feet! Long story short, I look forward to dealing with him directly when I return for other items on my summer adventure list!
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June 2022 by Linda Foster
I would like to commend JP (supervisor) at the Summit location . His knowledge of running shoes was so helpful. He had a wealth of knowledge. I would highly recommend speaking with him.
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June 2022 by Name
Had a great experience. Went in with something in mind and JP was extremely knowledgeable and helped me choose something better. Would highly recommend him and the store.
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April 2022 by David E.
Great selection of outdoor clothing and shoes.
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March 2022 by Jacqueline Gardner
My 4 trip since November! I just love their selection and the employees are helpful, energetic and have the Best Customer Service! #BRAVO
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March 2022 by Kaleb Chapin
Great place with a great selection of products. Staff is always helpful and friendly.
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September 2021 by Andrea Crawford
I had a great experience in this store today! John was so helpful in the shoe department. He didn’t have the size I needed, but found it for me at another store. Thanks John. It’s nice to find good customer service these days.