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August 2024 by Gabe Wilson
I purchased my first Audi over the summer and was worried to death when it came down to maintenance. I called the shop and was easily able to make an appointment. Mary, Taylor, and Matt were very kind and patient with me whenever I had a question. I appreciate the fact that they called me to get my approval prior to doing the additional services they recommended beyond what I had come in for. Personable, thorough service is how I’d sum it up. Definitely will be returning for future oil changes and diagnostic checks. Thanks guys!
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August 2024 by Steve Williams
Timely service,
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May 2024 by T A
Rory is an amazing owner with many years working in the automotive industry, backing his self-made business. Mary is so sweet, hardworking, and the true backbone & mama bear of the shop. The guys are all extremely knowledgeable and trustworthy. Vince is my technician, and his level of expertise and credible workmanship; the way he can explain a repair in the most simple and easy to understand ways is the reason I'd never take my car anywhere else.
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April 2024 by Mark Schreiber
My first experience with Momentum was excellent. They went the extra mile to remedy a problem with my old 2008 BMW 135i and were terrific to deal with. From now on I’m trusting my beloved Beemer only to Momentum.
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April 2024 by carla colvin
I had a Great experience with Momentum !!! The staff was professional & most of all courteous. They were most informative & precise with scheduling an appointment including the service repairs. They were excellent with communicating with me about discovering additional mechanical problems concerning my Mercedes -Benz. Momentum is truly a great place for Mercedes -Benz services & repairs. Thank you for such a great experience as a new customer !
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March 2024 by Harry Burton
Just picked up my car after an excellent first experience with Momentum. Taylor, my service writer, was cordial, to the point and did not attempt to sell anything I didn’t need. The store is beautiful.
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March 2024 by Rita Hinson
They are good!
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January 2024 by Angela Davis
Thanks again for your help this morning. I made it home safely to Nashville today after stopping there for service. Matt was extremely knowledgeable and put my mind at ease. I can’t say enough good things about your service center. I’d give you 10 stars if I could!
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January 2024 by Cissy G
Super impressed with Momentum!! They identified and repaired an issue that the dealership could not. They are very knowledgeable and honest! Loved the people and service and will never use anyone other than them going forward. Thank you so much to everyone at Momentum!!
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December 2023 by Tyler Noles
Matt and the rest of the team are incredible. My car was in rough shape and Matt was able to fit me in the schedule and diagnosis my car during the week of Christmas. My car had a bunch of problems and Matt walked me through everything throughly and with great detail. Never once did I feel like I was being sold or pressured with products. My car was on its last leg and instead of pushing me to fix the car, Matt and the team helped me get my car in the best condition to sell free of charge. Momentum gained a customer for life in this transaction and I strongly encourage you to make the same choice for a mechanic as I did. Thank you to Matt and the rest of the Momentum team for their above and beyond level of service!
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December 2023 by Scott Stanfield
Excellent service which is consistently provided.
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December 2023 by Lily Castillion
I can’t say anything about the technician since I decided not to bring my BMW there after talking to the receptionist. I called and asked if I could bring my car in the next day. Apparently that (or my strong overseas accent) caused the receptionist to respond like this “ You mean that you want to make an appointment and we have a spot next week” I appreciate the fact that she told me what I meant. Next thing I wanted to know if there were any costs involved for checking the problem? “Yes $150” which she said twice. I thanked her for the information and she replied “hmm hmm/uh uh” and without a goodbye hanged up the phone. So I will drive my 17 miles to bring my car and money to my own mechanic because I do appreciate great communication and customer service which in my humble opinion also starts when answering a phone.
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November 2023 by johnny norman
Momentum Motorworks is a first class bmw service shop. I was very impressed with the customer service.
Mary and Mat were very helpful in providing information concerning repairs for my vehicle. I got calls to keep me updated when my car would be ready.
I would recommend this company to anyone needing services on their BMW.
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November 2023 by Jonas B.
I highly recommend that you visit momentum over the dealer. The dealer will give you very little in the way of diagnosis, and they certainly will not evaluate the car for free.
At Momentum, they gave me a complete look at my car, recommended services, and they let me know the price before. I'll be back
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November 2023 by Bryan Eden
Fair and honest auto repairs. I recommend
