“I wanted Thank Leslie because this Voiceover definitely had me in a clutch, chokehold, stress and about to purchase a new phone because of being so frustrated for a couple hours that I couldn’t access my phone. She calm me down and gave me detailed instructions because I couldn’t stay as my phone had30 more minutes to unlock, but with her detail instructions I can successfully unlock my phone without having to wait 5 hours to unlock my phone. She was definitely patient ? with me because I was already on 100. I give her a perfect 10 and I will forever go the Center point and
l?k for her when I have a issue‼️”
“The moment I walked thru the doors I was welcomed. Everyone was courteous and polite. I was given great information regarding the best plans for me and the pricing. They also gave away free book bags for the kids. I like that they give back to the community. I am not from the area and they helped me replace my phone. I was working with Sam and he was very professional and not bad on the eyes”
“Shelby was amazing! She helped us out so much with new phone upgrades and services! She has the best personality and was so professional with handling all of our many questions! I definitely recommend coming to her for all your AT&T wants and needs!!”
“Great customer service, from this team. I came in switching my phone service from T-Mobile to AT&T which was the best decision I made. I started off with the a guy named “G” he was very helpful, funny and had great customer services. We came across a few problems but no fault to him. That’s when his manager Jaleel step in. This crew was awesome it’s Christmas Eve day, their store was closing early but he made sure my kids and I was taking care of. Another team member by the name of Angel step in, she assisted him as well. They work overtime even when the store was closed and they were supposed to leave early that day. They all were a blessing to my kids and I. I appreciate every last one of them. They went above and beyond. I’m beyond grateful and glad I made the decision to stop in that day. I do apologize, cause I felt bad that Jaleel and Angel were working past time after closing. Hope you’ll great gesture don’t go unnoticed because you guys were fantastic. Thank you’ll so much from my kids and I.”
“Sam is the BEST! I’m a repeat customer who drove from GA to Bham just to shop with Sam, and he never disappoints. Best deals! Best prices! Best customer service! Plus, it’s black-owned! Shopping with Sam is always a smooth and seamless experience. He’s very knowledgeable about all the products and never tries to break the bank just to make a sale. He answers all of my many questions without hesitation. Sam definitely has my loyalty ?. Stop by and see for yourself!
⭐️⭐️⭐️⭐️⭐️”
“AT&T - Wildwood Store - Birmingham, AL
All of the employees are awesome! The store is fully staffed. The staff is polite, courteous, professional and knowledgeable. They genuinely try to save you money. They greet you, immediately. If you have to wait a few minutes, it is because they make sure each customer gets the time and attention he/she deserves. They apologize for the few minutes you have to wait. I have always had excellent experiences at this store; I visit the store, quarterly. Excellent customer service is extremely rare these days. I appreciate the excellent customer service at AT&T.”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“I recently visited the AT&T store and had an experience that completely flipped my expectations—thanks entirely to Kameron. From the moment I walked in, Kameron greeted me like an old friend who genuinely cared about my concerns. No robotic scripts or endless hold music here—just real human interaction that made my day.
Kameron was on top of every detail, patiently answering my questions and explaining everything in terms I could actually understand (something I didn't expect when I walked into a tech store). His professionalism and humor turned what could have been a routine visit into an enjoyable experience. I mean, it's rare to meet someone who can make you forget the usual headache of tech support frustrations, so kudos to Kameron for setting a new standard.
If customer service were an Olympic sport, Kameron would take home the gold—effortlessly mixing expertise with genuine care. Thank you, Kameron, for reminding me that good service still exists. You've earned every one of these five stars, and I’ll be singing AT&T's praises (and recommending the store) for a long time to come!”
“(This phone repair shop provides good service, friendly and respectful professional people... In my experience I am happy with the repair of my phone,)...........(This phone repair shop provides good service telephone friendly and respectful professional people...... In my experience I was happy with the repair of my phone)”
10AM - 7PM
6th St S, Birmingham“Shelby at the Summit in Birmingham store was amazing today (2/21/25)! She spent so much quality time representing us today with an ongoing problem of trying to disconnect our landline and terminate charges from Uverse that have been on our bill since 11/2021when DIRECTV was installed by an ATT technician. Last Friday we were there for the same situation. Shelby stuck with us and successfully solved our problem by working through Melissa at Direct TV. Shelby kept at it until we had confirmation that our situation was now resolved. She is a great representative of AT&T and made us feel confident as long term members. Thank you Shelby. Craig and Susan E.”
“Have broke my phone twice in the past 30 days and this place has been great to work with! Wes is always at the front ready to help. Very polite and very knowledgeable about anything tech related. 5 stars. Will be back if I need any more help and I highly recommend this store to anyone that needs a repair!!!”
“The most honest and best customer service out of any boost store ive ever been at. The owners hospitable and are more than fair and it rubs off on the staff. Gotta give credit where credit is due.”
“We had a screen replaced on our iPhone. We got awesome service from Justin who did quality work! And so affordable. We will be back if we ever need their services again.”
“I went in to purchase an apple pen for my daughter. Soon as I walked in they greeted me with a smile. Both associates were very polite and friendly. They were very helpful and answered my questions very well. I will be going back very soon to possibly get another one for my other daughter. I will choose this store every time I want to make a purchase.”
“I was delighted with your associate Gabe. He worked two days with me and my daughter to get our connection corrected. You also had your manager Lionel and Brittany that were helpful and kind. You have a great team. Thanks guys☺️”