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March 2024 by Shawn Lehner
Great customer service. Very prompt, direct and honest with their communication and quotes. They were able to schedule me very quickly and performed the work in an extremely timely manner. Furthermore, they provided detailed documentation on the work performed, as well as the issues with the transmission which was replaced. They turned what was looking like a month or more of a headache with the dealership into less than a week. I will absolutely use this shop again for other automotive services, not just transmission work.
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March 2024 by Benjamin Hendrix
Clean shop. The work was done and done right. Replaced the brakes and rotors on our work van. Don't wait on repairs for something you use every day, so if it has to be done, bring it here. You won't be disappointed.
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March 2024 by Eyad Matalka
They installed a transmission for me but they did not do it correctly and now the whole transmission is leaking under the car from front to back of the car . Severe leakage . I took it back to them several times but non of the issues are resolved and I paid over 2600 dollars for the installation of the transmission which I boughtI am NOT happy with the end results and I am going to take my car to another mechanic to fix their mistakes in installing the transmissionI do NOT recommend this placeToday is 03/12/2024 and I am adding to my review .I took the car to another repair shop and it looks that all seals on the transmission are leaking and the transmission fluid pan too . Moles Mr transmission did a very poor job on replacing the transmission and they did not check for any leaks and fix them and I am going to small claims court to get my money back of 2500 dollars
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March 2024 by Tawanna Jones-Robinson
Kim and the team at Milex Mr. transmission were awesome! Hands-down the best customer service experience I have had in a long time. They did a great job setting my expectations as they did a thorough inspection of my car in their efforts to give me the best possible price for my repair. I highly recommend the team over at the Milex Mr. Transmission location on 119.
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March 2024 by John Franklin
Excellent service and repair from start to finish. Highly recommend!
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March 2024 by Jim Foxworthy
Honest, good communications, attention to quality, and customer service oriented.
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February 2024 by Caitlyn A.
They helped replace our van’s transmission. They communicated with our warranty company and were very informative throughout the process. Overall great experience using Greystone Mr. transmission!
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October 2023 by Joseph Turnes
Worst mechanic’s shop ever in my opinion!They attempt to repair things that they are not certified in. I have spent several hundreds of dollars there on 2 different vehicles and neither is repaired. Such a waste of time and money. Kim, the meanager, has a very sharp and condescending tongue.I will never go back there again. NEVER!!! Financial rip-off.Services: Vehicle Inspection
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August 2023 by Jessica Robinson
I had an emergency situation come up with my car that needed to be dealt with right away. I called a few places, including the dealership, who was unhelpful and told me they could not service my car for weeks. I called Mr. Transmission Greystone and Kim fit me into the schedule allowing me to come in that same morning. There was no wait, they took my car right away, and quickly provided a diagnostic and recommendations for repair. The location is easy to get to, right off of HWY 280. If you need quick and helpful service, I would recommend calling Kim at Mr. Transmission Greystone.Service: Vehicle Inspection
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August 2023 by Gerald Van Beek
Great communication during the evaluation and repair process. They were able to repair a significant shift issue by resetting the transmission computer instead of replacing the transmission.
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August 2023 by Jamaal Bess
Great organization to do business with. Very responsive, very quick to finish the job and picks up the phone whenever you call to provide updates. You won’t get an automated machine! Amazing this day and age you get to talk to people when you call. I highly recommend Mr Transmission. Kim is also a five star owner, employee or manager. Great to interact with!Service: Transmission replacement
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July 2023 by Blake Thomas
Kim and the entire team are outstanding-she was very responsive, kept me updated about what the issue was, what the options for repairing it were, as well as the timeline for the repair. I cannot recommend them highly enough-they did outstanding work in a very timely manner and the quoted price was accurate and reasonable.
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June 2023 by Randy Rogan
Kim and the team are fantastic. Trustworthy and fair, and that is very hard to find these days! They also are very knowledgeable and know their stuff! Additionally, they only fix what is needed and if it doesn't need something they let you know! A gem of a place! God bless them!
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June 2023 by Q Hinton
I had a great experience at this shop. Kim and Randy were very professional and took their time and explained everything. I would definitely use this shop again and will refer it to friends and family.Service: Vehicle Inspection
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May 2023 by Allen House
Had gotten quotes from Dealership and a 3rd party on replacing with new transmission, but wanted another option. Kim was great about quoting me replacing with a used transmission. Was extremely satisfied with the service, the status updates and the quote. Hope to not need them again, but if I do them my will be my first call.Service: Transmission replacement
